The short answer
Water inside a Beko G cabinet collects under the salad drawer, which is the fresh-food drain hole reporting that it has blocked. No code in this family takes a water connection, so nothing here is plumbed - and on a cabinet with a freezer drawer stack below, there is a second and quite different place water can appear.
What you observe
- Water pooling in or under the salad drawer — The fresh-food drain hole is blocked and the trough behind it is overflowing.
- A sheet of ice under the lowest freezer drawer — The freezer defrost drain has iced up and meltwater is refreezing in the stack.
- A freezer drawer that has become stiff to close — The same ice, caught early.
- Water on the floor behind the cabinet — The drain tube off its spigot or the evaporation tray out of position.
- NEAR MISS - water everywhere and the cabinet is warm — A cabinet that has stopped cooling is thawing; the cooling page comes first.
Causes, most likely first on this family
- Blocked fresh-food drain hole — First for water in the upper compartment, because the hole is small and sits where debris collects.
- Frozen freezer defrost drain — First for ice in the stack, because that drain sits in permanently sub-freezing space.
- A freezer drawer not closing fully — Third, and the reason the freezer drain is being asked to carry more meltwater than it was built for.
- Drain tube off its spigot — Fourth, and usually traceable to the cabinet having been moved.
- Evaporation tray cracked or displaced — Last, and visible from behind without removing anything.
Check in this order, and why
- Decide which compartment the water is in — First, because the fresh-food drain and the freezer drain are separate routes with separate fixes.
- Empty the salad drawer and look into the trough — Second, for water above. Standing water or debris names the drain hole.
- Empty the lowest freezer drawer and look underneath — Third, for ice below. A sheet there is the freezer drain.
- Clear whichever drain it is with warm water poured slowly — Fourth, with the cabinet unplugged, repeating rather than probing.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. Mop before working: water on a hard floor beside a live appliance is a shock risk. Never clear a drain with a metal probe, and never force a drawer that ice has jammed.
Models in the G family
Reference| Model number | Family key |
|---|---|
| G91626NEW | beko:refrigerator:g |
| G91629NEW | beko:refrigerator:g |
| G91661NE | beko:refrigerator:g |
| G91711NE | beko:refrigerator:g |
When to call a technician
Call when either drain clears and blocks again within weeks, because that points at the defrost system or at a blockage further down the tube. Call also if the tray is cracked or the tube has perished.
Other faults covered for this family
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
