The short answer
On the AVRM family the phrase no ice covers two unrelated faults - a mechanism that has stopped cycling, and frost appearing on a cabinet that was never fitted to make ice. Not every model catalogued in this family is fitted with an automatic ice maker, and that is the first fork on this page: where there is no ice maker, the same complaint is nearly always about frost forming where it should not or about trays that will not freeze.
What you observe on these models
- Water arriving but never freezing into shape — Where a model fills and then fails to release, the water is reaching the mould and the cold is not finishing the job in the time the cycle allows.
- Ice arriving slowly, or hollow and small — Partial production is a temperature or a water-volume complaint. The mechanism is working; it is being given either too little time or too little water.
- Ice that smells or tastes of the cabinet — Ice picks up whatever is around it, so a taste complaint is a storage and turnover matter rather than a mechanical one.
- NEAR MISS - ice stopped and there is water on the floor — A supply line that has failed will stop the ice and wet the floor at the same time, and the water leak page covers that pairing properly.
Causes, most likely first on this platform
- Temperature, before anything mechanical — Ice is made by holding water below freezing for long enough, so everything else on this page is downstream of the temperature. A compartment holding at 0 degrees Fahrenheit (minus 18 degrees Celsius) or below makes ice; one running a few degrees warmer makes it slowly, hollow, or not at all. A group built on several distinct bases will not be fitted uniformly, so establishing what your own model actually has comes before any diagnosis.
- What happens before the water reaches the mould — Second on this platform. Where a model is plumbed, the supply remains worth checking, particularly after the unit has been moved, because a kinked line behind a cabinet is invisible until it is pulled out.
- Ice blocking the thing that makes ice — Third here. A jam is worth clearing before condemning anything, and it is usually the visible consequence of a temperature swing rather than a fault in its own right.
- A control that says stop — Fourth. Worth a glance at any point in the process: an arm resting up or a control left off gives a total stoppage with nothing whatever wrong.
- The model simply does not have one — Last. Where a model was never fitted with an ice maker, the fault is not a fault: the ice being complained about is frost, and it is driven by warm air getting in.
Check in this order, and why
- Look for a jam before condemning the mechanism — A wedged cube or an iced fill tube stops the cycle in place. Clear it with warm water rather than a tool, and watch whether it returns, because a jam that returns is a temperature story. The 3 entries below sit on 2 different bases, so confirm your own code before carrying a neighbour's result across.
- Put a thermometer in the freezing compartment — Give it several hours undisturbed. Anything above 0 degrees Fahrenheit (minus 18 degrees Celsius) explains slow, hollow or absent ice on its own, and explains it before any part does.
- Check the arm and the switch before anything else — A bail arm resting up or a control switched off costs nothing to find and accounts for a striking share of total stoppages, particularly after a clean or a defrost.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel or working near the ice mechanism, and remember a capacitor can hold a charge after the power is off. Clear ice with warm water and patience rather than with a screwdriver or a knife: the tubing and the mould behind the frost puncture easily. Never wedge a door switch open to watch a cycle run.
Models in the AVRM family
Reference| Model number | Family key |
|---|---|
| AVRM16F0W | avanti:refrigerator:avrm |
| AVRM16F1B | avanti:refrigerator:avrm |
| AVRM25F1B | avanti:refrigerator:avrm |
When to call a technician
Call when the compartment measures cold, the arm and the switch are set right, the supply is proven and the cycle still does not run, because everything left is behind a panel. Call sooner if the supply is leaking at a fitting, or if the compartment cannot hold temperature at all, since that second case is a cooling fault and it is the one that spoils food while you are looking at ice.
Other faults covered for these models
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