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New noise from a washer on this family is nearly always either something in the drum that should not be there or a bearing on its way out, and telling those apart is quick. A machine walking across the floor is not a noise fault at all — it is a levelling or a load-balance fault. Locate when the noise happens before opening anything. The suffixed listings on this roster behave identically to the unsuffixed ones for this fault.
What owners report
- A metallic rattle that follows the drum round — Something loose inside or between the drums. Coins, buttons and underwires are the usual finds.
- A violent clang from the very first spin after a move — Transit bolts still fitted, or the drum resting on its packing. Stop the machine before it damages itself.
- A grinding that is present even on a slow wash — Something trapped against the drum or the pump. Worth investigating before the next cycle.
- A squeal or a chirp from the back of the cabinet — A belt or a motor bearing rather than the drum. It usually tracks motor speed rather than drum speed.
- NEAR MISS — the noise came with water on the floor — Then the leak is the urgent part and the water page for this family comes first.
Ranked causes for these models
- Foreign object between the drums — First on this roster. Coins, bra underwires and small buttons pass through the perforations of the inner drum and cannot get back, so they stay in the gap and announce themselves on every rotation from then on.
- Machine not level, or feet not locked — Second, and free to fix. A machine standing on three of its four feet turns every spin into a percussion instrument and will walk across the floor given a long enough cycle.
- Unbalanced or badly distributed load — A single heavy item, or a load that has knotted into one mass, throws the drum out of balance. The machine tries to redistribute it and bangs while it does so.
- Pump obstructed by an object that got past the filter — A rattle or a grind during the drain stage only. It is reachable on most of these through the filter access at the front.
- Drum bearing worn — Last, and the one that costs. A rumble rising with spin speed, getting worse month by month, usually accompanied in the end by rust-coloured water. It is a major repair on this platform.
Locate it in this order
- Empty the drum and turn it by hand — A rattle you can produce by hand is an object, not a bearing, and you have just found it.
- Check all four feet are on the floor and locked — Rock each corner. A machine that moves on one diagonal is not level and will bang on every spin.
- Look for transit bolts at the back — Essential if the machine has been moved recently, and it takes ten seconds with a torch.
- Open the pump filter at the front and look inside — Coins and buttons collect here, and a noise confined to the drain stage is usually found at this step.
What to do before the panel comes off
Safety
Isolate the machine first: unplug it, or switch off its breaker where there is no reachable plug. A capacitor can hold a charge after the power is off, so isolation is the start of every job here and not a formality.
Models in the W family — Scope: the listings below, and nothing past the last row.
Reference| Model number | Family key |
|---|---|
| W2084.W.U | asko:washer:w |
| W3LW.U | asko:washer:w |
| W3W.U | asko:washer:w |
| W4114C.** | asko:washer:w |
| W4114C.T.U | asko:washer:w |
| W4114C.W.U | asko:washer:w |
| W5XLG.U | asko:washer:w |
| W5XLT.U | asko:washer:w |
| W5XLW.U | asko:washer:w |
| W6124X.W.U | asko:washer:w |
| W7XLW.U | asko:washer:w |
The line between a fix and a call
Try an empty spin and a levelling check before calling anybody: between them they explain most noise complaints on this roster. Call when an empty, level machine still rumbles on spin.
Other pages for this family
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