The answer first
On the D family, a cabinet that runs but will not hold temperature usually comes down to stalled defrost. Start with one thing: look at the freezer rear panel for a frost sheet. Two of the four causes below are owner-checkable in minutes; the rest are where a service call starts.
What the owner actually sees
- The freezer side is cold and the fresh-food side is not — On a two-compartment cabinet the cold is made in one place and moved to the other, so this split points at airflow rather than at cooling.
- Food near the vent is frozen while the rest is warm — Uneven cold is a distribution symptom, not a lost-refrigerant symptom, and it usually means air is being blocked or dumped in the wrong place.
- The cabinet recovers overnight and loses it again by evening — A unit that only fails when the kitchen is warm and busy is being beaten by heat load and door openings rather than by a failed part.
- NEAR MISS: it cools but makes a loud new noise — If the cold is still there and the noise is what changed, read the noise and vibration page for this line instead.
The ranking, and why it is this one
- Stalled defrost, with the evaporator iced over — This is first on a cabinet that still hums and still frosts: airflow across an iced evaporator collapses, so the compressor keeps running while the cold never reaches the shelves.
- Evaporator fan not moving air — It moves up on an older roster, where bearings have had the running hours to dry out, and it is the cause that most often hides behind a defrost fault that was never fixed.
- Condenser coil blocked, or starved of clearance — Compact and under-counter cabinets carry their condenser at the back or in the side wall with very little air gap, so dust and a tight installation cost them cooling faster than they cost a full-size unit.
- Sealed system or compressor fault — A sealed-system fault is the one outcome on this page that is not an owner fix at any stage: the refrigerant circuit is closed, licensed work, and nothing on it is a home check.
- Body: The table below shows what the D family actually is: the same cabinets listed repeatedly in different finishes, with the numeric part of the model number separating the sizes. Finish does not change how a cabinet fails, so the useful differences across this list are size and age rather than specification.
What to check first, second, third
- Look at the freezer rear panel for a frost sheet — A solid sheet where the cold air leaves the freezer confirms the airflow path is blocked before any tool comes out.
- Listen at the freezer with the door switch held in — Air noise that stops when you release the switch means the fan is alive; silence with the switch held is the fan.
- Feel the back or the side panel while the unit is running — Warm is right; scorching, with no clearance behind and a dusty coil, is the answer.
- Body: The order follows the ranking above rather than the layout of the cabinet: each check either confirms the cause above it or removes it, and they are arranged so that the free checks come before anything that needs the unit moved or a panel off. Across a line this wide the access differs slightly between generations, so work from the outside in rather than assuming where a component sits.
Safety first
Safety
Switch the power off at the breaker or pull the plug before any panel comes off, and keep it off for the whole job rather than switching back to test. There is mains voltage at the compressor terminals and at the start relay, and a capacitor there can stay charged with the cord in your hand.
Models in the D family
Reference| Model number | Family key |
|---|---|
| D58165-WHITE | antarctic-star:refrigerator:d |
| D58200B-BLACK | antarctic-star:refrigerator:d |
| D58200C-BLACK | antarctic-star:refrigerator:d |
| D58200C-WHITE | antarctic-star:refrigerator:d |
| D58200H-BLACK | antarctic-star:refrigerator:d |
| D58200H-BLACK-ASZ | antarctic-star:refrigerator:d |
| D58200H-WHITE | antarctic-star:refrigerator:d |
| D58200H-WHITE-ASZ | antarctic-star:refrigerator:d |
| D58200W-WHITE | antarctic-star:refrigerator:d |
| D5840B-BLACK | antarctic-star:refrigerator:d |
| D5840C-BLACK | antarctic-star:refrigerator:d |
| D5840C-BLACK-ASZ | antarctic-star:refrigerator:d |
| D5840C-SILVER | antarctic-star:refrigerator:d |
| D5840C-SILVER-ASZ | antarctic-star:refrigerator:d |
| D5840C-WHITE-ASZ | antarctic-star:refrigerator:d |
| D5840S-SILVER | antarctic-star:refrigerator:d |
| D5840W-WHITE | antarctic-star:refrigerator:d |
| D5850-BLACK | antarctic-star:refrigerator:d |
| D5850-WHITE | antarctic-star:refrigerator:d |
| D5850H-BLACK | antarctic-star:refrigerator:d |
| D5850H-WHITE | antarctic-star:refrigerator:d |
| D5860B-BLACK | antarctic-star:refrigerator:d |
| D5860C-BLACK | antarctic-star:refrigerator:d |
| D5860C-BLACK-ASZ | antarctic-star:refrigerator:d |
| D5860C-SILVER | antarctic-star:refrigerator:d |
| D5860C-SILVER-ASZ | antarctic-star:refrigerator:d |
| D5860C-WHITE | antarctic-star:refrigerator:d |
| D5860C-WHITE-ASZ | antarctic-star:refrigerator:d |
| D5860S-SILVER | antarctic-star:refrigerator:d |
| D5860W-WHITE | antarctic-star:refrigerator:d |
| D5880-BLACK | antarctic-star:refrigerator:d |
| D5880H-BLACK | antarctic-star:refrigerator:d |
| D5888B-BLACK | antarctic-star:refrigerator:d |
| D5888B-BLACK-ASZ | antarctic-star:refrigerator:d |
| D5888S-SILVER | antarctic-star:refrigerator:d |
| D5888S-SILVER-ASZ | antarctic-star:refrigerator:d |
| D5888W-WHITE | antarctic-star:refrigerator:d |
| D5888W-WHITE-ASZ | antarctic-star:refrigerator:d |
| D5897B-BLACK | antarctic-star:refrigerator:d |
| D5897H-BLACK | antarctic-star:refrigerator:d |
| D5897H-BLACK-ASZ | antarctic-star:refrigerator:d |
| D5897H-WHITE | antarctic-star:refrigerator:d |
| D5897H-WHITE-ASZ | antarctic-star:refrigerator:d |
| D5897W-WHITE | antarctic-star:refrigerator:d |
Where the owner checks end
The line is the panel. Everything in front of it, cleaning, seals, clearance, settings and a manual defrost, is yours.
Related problems on this line
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.