Start here
On the A models this complaint is most often a drain pan or tray vibrating in its cradle rather than anything deeper. The models here are one machine in several finishes rather than several machines, so the design-inherent causes rank first and the installation causes fall back. The order below is settled by how this line is built, not by what is true of the brand as a whole.
What this looks like from the front
- A rattle from low at the back of the cabinet — Loudest when the compressor is running and gone when it is not.
- NEAR MISS — the noise came with the cabinet getting warm — Then the noise is a symptom and the warm cabinet is the fault.
The ranking that matters here on the A line
- A drain pan or tray vibrating in its cradle — Ranked first here — it is a loose part rather than a failing one and it usually rattles only when the compressor runs.
- A sharp crack as parts expand and contract — Second here — it is loud, alarming and almost always normal, so it is worth naming before the list goes further.
- Compressor mounts that have gone hard — Third here — it builds slowly over years and it is a hum rather than an event.
- A suction line touching the cabinet shell — Fourth here — it takes a knock or a move to start, so it is worth checking on a cabinet that has been shifted.
- An inlet valve buzzing as it fills — Fifth here — easy to place: it happens only while water is running, which none of the other causes depend on.
- Body: These are finish variants of a single build, so a fault found on one of them will be found on the rest, and the order reflects that rather than hedging. Against a ranking that ignored how these are built, a sharp crack as parts expand and contract moves up and compressor mounts moves down — that is the whole departure.
The order of checks, and the reason for it
- Reach under the cabinet and steady the pan while the compressor is running — If the noise stops under your hand, you have found it.
- Note whether the sound is a single crack, hours apart — One crack, not repeating, following a period of quiet, is the cabinet warming through a defrost.
- Put a hand on the compressor shell while it runs — A heavy, low buzz felt through the cabinet frame rather than through the air points here.
- Look where the copper lines run into the back of the cabinet — A line resting on sheet metal rather than on its clip will carry every vibration the compressor makes.
- Shut the water supply to the cabinet for a day — A buzz that disappears with the water off is the valve, and nothing else needs opening.
- Body: These are finish variants of one machine, so access is identical across the line and the order below is purely about likelihood rather than about what is easiest to reach. Each check answers the cause above it, in the same order, so a clean result moves you down the list rather than sideways.
What to do before you touch it
Safety
Unplug the appliance or switch off its breaker before removing any panel — a capacitor can hold a charge after the power is off. A refrigerator is a heavy cabinet on small feet: pull it out squarely with a hand on each side and never tip it to look underneath while it is plugged in.
Models in the A family — Every model this page covers, exactly as the model line is recorded. Nothing outside this table is a model number, and nothing on this page claims to cover a model that is not in it.
Reference| Model number | Family key |
|---|---|
| A17A3 | anker:refrigerator:a |
| A17A4 | anker:refrigerator:a |
| A17A5 | anker:refrigerator:a |
The line between a fix and a call
Call when the noise sits behind the freezer rear panel, when it comes with a loss of cooling, or when it has changed from a hum into a knock — a knock is a moving part striking something, and it does not improve. Stop and call at once for a burning smell or a scorch mark at the back of the cabinet.
Pages alongside this one
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.