The short answer
When the AFC refrigerators stops making ice, the fault is usually in front of the maker rather than inside it. On these models a frozen fill tube is the first thing this page would have you rule out. Most of the causes below are owner checks; the last of them is not.
What you observe on these models
- The bin is empty and the maker looks untouched — Nothing has been attempted, which points at the trigger rather than the mechanism.
- The cubes are hollow, small or half formed — A partial fill is a flow problem, not a maker problem.
- The maker buzzes at intervals and nothing follows — The valve is being asked for water and none is arriving.
- NEAR MISS — water is leaking at the same time — An overfilling maker does both, so read the leak page for this family too.
Causes, most likely first on this family
- Fill tube frozen at the mould — Thawing it is a temporary repair, because whatever made the overshoot will make another plug. Ranked first here: the commonest of the four on this family. One design carries every cabinet size in this family, so it holds across the line.
- Ice maker module stalled or the shut-off arm parked — The shut-off arm gets knocked into the off position by a bag of frozen food far more often than the module actually fails. Second, because it produces almost the same complaint from a different part.
- Freezer not cold enough to start a harvest — This is why an ice complaint is so often a cooling complaint, and why a thermometer belongs in the freezer before anything is ordered. Third, because the two above account for most of what arrives with this complaint.
- Harvest heater open circuit — Left alone it strips the module gears, so the noise is worth acting on rather than living with. Last on this page: real, but uncommon on these cabinets.
- Body: The departure here is airflow, up: one design stretched across several cabinet sizes asks most of the air path in the biggest of them, so airflow faults lead on this family.
Check in this order, and why
- Look at the point where the fill tube enters the mould for a plug of ice. — It leads: the ranking puts this cause first, so its check goes first too.
- Check the shut-off arm is down and that the ejector fingers are parked rather than standing mid-sweep. — It sits here because it rules a cause in rather than out, which saves a step later.
- Leave a thermometer in the freezer overnight and read it before the door is opened. — Last, because it confirms what the checks above have already narrowed.
Before you take a panel off
Safety
Unplug the appliance or switch off its breaker before removing any panel — a capacitor can hold a charge after the power is off. Leave the door switch wired as it is: it cuts power to the evaporator fan for a reason. Shut the water supply off before disturbing the valve or the fill line, and never thaw a fill tube with a flame or a heat gun.
Models in the AFC family
Reference| Model number | Family key |
|---|---|
| AFC07**BW | amana:refrigerator:afc |
| AFC10**BW | amana:refrigerator:afc |
| AFC15**BW | amana:refrigerator:afc |
| AFC22**BW | amana:refrigerator:afc |
When to call a technician
Call once water has been proved to reach the appliance and the maker still does nothing: the fault is then inside the maker, and a module is not a part to fit by guesswork.
The other faults covered for this family
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