The short answer for this family
On the Alpicool BCD family, an ice maker making no ice, or bad ice is usually the fill valve and the supply behind it. Three of this family's four models are numeric steps of one size series and the fourth is a variant build, so the first question is which of the two you are standing in front of.
What you observe on these models
- Which of the family's models you are standing in front of — The matrix on this page is four models, three of them numeric steps in one series and one carrying a letter suffix, and that is worth reading first, because three of this family's four models are numeric steps of one size series and the fourth is a variant build, so the first question is which of the two you are standing in front of.
- The mould is dry and nothing has filled it — Water is not arriving. That is upstream of the ice maker and usually upstream of the appliance.
- Cubes are small, hollow or misshapen — Some water is arriving but not enough, or not for long enough.
- The bin holds one fused block rather than cubes — Ice that has melted slightly and refrozen has bridged, and a bridged bin stops the ejector.
Causes, most likely first on the BCD family
- The fill valve and the supply behind it — Ranked first because three of this family's four models are numeric steps of one size series and the fourth is a variant build, so the first question is which of the two you are standing in front of.
- A compartment that is not cold enough to make ice — Second.
- The shut-off arm or bin sensor left in the off position — Third. It is the first thing to look at and it is free, which is why it sits above every part on this list.
- A jammed mould, arm or ejector — Fourth. Worth clearing before parts are considered.
- A sealed-system or compressor fault — Last, and that placement is the point of the ranking: it is the least common cause and the only one that is not an owner fix.
- Body: This is not the brand-generic ranking. The fill valve and the supply behind it moves to the top of this family's ranking and the shut-off arm or bin sensor left in the off position goes down to third place, because the platform here is a series of sizes on one platform, with one variant build sitting outside the numeric run.
Check in this order on these models
- Check that water is reaching the machine at all — Follow the line back to its valve and confirm the valve is fully open.
- Measure the compartment with a thermometer — A freezer holds food safely at 0 degrees Fahrenheit, or minus 18 degrees Celsius, or below.
- Look at the shut-off arm or the bin sensor first — Arm up, or a box sitting in the sensor path, and the maker is being told to stop.
- Body: The order follows the ranking, and the access decides the rest: on these models the compressor and control share one compartment at the end of the box.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel; a capacitor can hold a charge after the power is off. Turn the water supply off at its valve before touching a fitting.
Models in the BCD family
Reference| Model number | Family key |
|---|---|
| BCD100 | alpicool:refrigerator:bcd |
| BCD125 | alpicool:refrigerator:bcd |
| BCD35W | alpicool:refrigerator:bcd |
| BCD80 | alpicool:refrigerator:bcd |
Where the owner limit falls on these models
Call when water reaches the machine, the compartment holds 0 degrees Fahrenheit, or minus 18 degrees Celsius, the bin is clear and the mould still does not fill or eject. Call sooner if the compartment is not holding temperature at all, because then the ice maker is the messenger rather than the fault.
Other symptoms covered for this family
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