The short answer for this family
On the Allavino YHWR family, an ice maker making no ice, or bad ice is usually a jammed mould, arm or ejector. The tall cabinets in this family carry the longest seal run, and a long seal is the part of this family that fails first. The brand-generic article for this symptom ranks the shut-off arm or bin sensor left in the off position first; on this platform it does not. The checks at the head of the ranking cost nothing but time; the cause at its foot is not owner work at any stage.
What you observe on these models
- Which of the family's models you are standing in front of — The matrix on this page is three cabinet series, each repeated across handing and finish codes, and that is worth reading first, because the tall cabinets in this family carry the longest seal run, and a long seal is the part of this family that fails first.
- The mould is dry and nothing has filled it — Water is not arriving. That is upstream of the ice maker and usually upstream of the appliance.
- Cubes are small, hollow or misshapen — Some water is arriving but not enough, or not for long enough.
- The bin holds one fused block rather than cubes — Ice that has melted slightly and refrozen has bridged, and a bridged bin stops the ejector.
Causes, most likely first on the YHWR family
- A jammed mould, arm or ejector — Ranked first because the tall cabinets in this family carry the longest seal run, and a long seal is the part of this family that fails first.
- The shut-off arm or bin sensor left in the off position — Second. The machine compartment is at the bottom rear; the door seal is the longest single serviceable part on the tall cabinets, so the arm is easy to catch and easy to miss.
- A compartment that is not cold enough to make ice — Third. Confirm it with a thermometer before touching the ice maker at all.
- The fill valve and the supply behind it — Fourth. Worth confirming before the module is blamed, because the fix is upstream and cheap.
- A sealed-system or compressor fault — Last, and that placement is the point of the ranking: it is the least common cause and the only one that is not an owner fix.
- Body: This is not the brand-generic ranking. A jammed mould, arm or ejector moves to the top of this family's ranking and the shut-off arm or bin sensor left in the off position goes down to second place, because the platform here is three cabinet sizes on a shared platform, the larger ones carrying a taller door and a longer seal run.
Check in this order on these models
- Empty the bin completely and look at the mould — Bridged ice locks the ejector. Clear it, and see whether the next cycle produces loose cubes.
- Look at the shut-off arm or the bin sensor first — Arm up, or a box sitting in the sensor path, and the maker is being told to stop.
- Measure the compartment with a thermometer — A freezer holds food safely at 0 degrees Fahrenheit, or minus 18 degrees Celsius, or below.
- Check that water is reaching the machine at all — Follow the line back to its valve and confirm the valve is fully open.
- Body: The order follows the ranking, and the access decides the rest: on these models the machine compartment is at the bottom rear; the door seal is the longest single serviceable part on the tall cabinets.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel; a capacitor can hold a charge after the power is off. Turn the water supply off at its valve before touching a fitting. Never chip at ice in the mould with a screwdriver or a knife: the mould and the heater under it puncture easily, and a punctured mould turns an ice fault into a replacement.
Models in the YHWR family
Reference| Model number | Family key |
|---|---|
| YHWR115-1BL20 | allavino:refrigerator:yhwr |
| YHWR115-1BR20 | allavino:refrigerator:yhwr |
| YHWR115-1BRN | allavino:refrigerator:yhwr |
| YHWR115-1SL20 | allavino:refrigerator:yhwr |
| YHWR115-1SR20 | allavino:refrigerator:yhwr |
| YHWR115-1SRN | allavino:refrigerator:yhwr |
| YHWR172-2BWLN | allavino:refrigerator:yhwr |
| YHWR172-2BWRN | allavino:refrigerator:yhwr |
| YHWR172-2SL20 | allavino:refrigerator:yhwr |
| YHWR172-2SR20 | allavino:refrigerator:yhwr |
| YHWR172-2SWLN | allavino:refrigerator:yhwr |
| YHWR172-2SWRN | allavino:refrigerator:yhwr |
| YHWR174-1BWLN | allavino:refrigerator:yhwr |
| YHWR174-1BWRN | allavino:refrigerator:yhwr |
| YHWR174-1SL20 | allavino:refrigerator:yhwr |
| YHWR174-1SR20 | allavino:refrigerator:yhwr |
| YHWR174-1SWLN | allavino:refrigerator:yhwr |
| YHWR174-1SWRN | allavino:refrigerator:yhwr |
| YHWR305-1BL20 | allavino:refrigerator:yhwr |
| YHWR305-1BLT | allavino:refrigerator:yhwr |
| YHWR305-1BR20 | allavino:refrigerator:yhwr |
| YHWR305-1BRT | allavino:refrigerator:yhwr |
| YHWR305-1SL20 | allavino:refrigerator:yhwr |
| YHWR305-1SLT | allavino:refrigerator:yhwr |
| YHWR305-1SR20 | allavino:refrigerator:yhwr |
| YHWR305-1SRT | allavino:refrigerator:yhwr |
| YHWR99-2BL20 | allavino:refrigerator:yhwr |
| YHWR99-2BR20 | allavino:refrigerator:yhwr |
| YHWR99-2BRN | allavino:refrigerator:yhwr |
| YHWR99-2SL20 | allavino:refrigerator:yhwr |
| YHWR99-2SR20 | allavino:refrigerator:yhwr |
| YHWR99-2SRN | allavino:refrigerator:yhwr |
Where the owner limit falls on these models
Call when water reaches the machine, the compartment holds 0 degrees Fahrenheit, or minus 18 degrees Celsius, the bin is clear and the mould still does not fill or eject. Call sooner if the compartment is not holding temperature at all, because then the ice maker is the messenger rather than the fault.
Other symptoms covered for this family
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
