The short answer for this family
On the Allavino VSWB family, an ice maker making no ice, or bad ice is usually a jammed mould, arm or ejector. There is only one cabinet in this family, so nothing in the matrix explains your fault away — the cause is on the unit in front of you. The brand-generic article for this symptom ranks the shut-off arm or bin sensor left in the off position first; on this platform it does not.
What you observe on these models
- Which of the family's models you are standing in front of — The matrix on this page is one cabinet, listed twice because one row is the wildcard that stands for the finish options, and that is worth reading first, because there is only one cabinet in this family, so nothing in the matrix explains your fault away — the cause is on the unit in front of you.
- The mould is dry and nothing has filled it — Water is not arriving. That is upstream of the ice maker and usually upstream of the appliance.
- Cubes are small, hollow or misshapen — Some water is arriving but not enough, or not for long enough.
- The bin holds one fused block rather than cubes — Ice that has melted slightly and refrozen has bridged, and a bridged bin stops the ejector.
Causes, most likely first on the VSWB family
- A jammed mould, arm or ejector — Ranked first because there is only one cabinet in this family, so nothing in the matrix explains your fault away — the cause is on the unit in front of you.
- The shut-off arm or bin sensor left in the off position — Second. The machine compartment is at the bottom rear; the evaporator is behind the rear interior wall, so the arm is easy to catch and easy to miss.
- The fill valve and the supply behind it — Third. Small or hollow cubes point here rather than at the ice maker itself.
- A compartment that is not cold enough to make ice — Fourth. Worth measuring, because replacing an ice maker in a warm compartment fixes nothing.
- A sealed-system or compressor fault — Last, and that placement is the point of the ranking: it is the least common cause and the only one that is not an owner fix.
- Body: This is not the brand-generic ranking. A jammed mould, arm or ejector moves to the top of this family's ranking and the shut-off arm or bin sensor left in the off position goes down to second place, because the platform here is a single cabinet build with one cooling circuit and no family variation to hide behind.
Check in this order on these models
- Empty the bin completely and look at the mould — Bridged ice locks the ejector. Clear it, and see whether the next cycle produces loose cubes.
- Look at the shut-off arm or the bin sensor first — Arm up, or a box sitting in the sensor path, and the maker is being told to stop.
- Check that water is reaching the machine at all — Follow the line back to its valve and confirm the valve is fully open.
- Measure the compartment with a thermometer — A freezer holds food safely at 0 degrees Fahrenheit, or minus 18 degrees Celsius, or below.
- Body: The order follows the ranking, and the access decides the rest: on these models the machine compartment is at the bottom rear; the evaporator is behind the rear interior wall.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel; a capacitor can hold a charge after the power is off. Turn the water supply off at its valve before touching a fitting. Never chip at ice in the mould with a screwdriver or a knife: the mould and the heater under it puncture easily, and a punctured mould turns an ice fault into a replacement.
Models in the VSWB family
Reference| Model number | Family key |
|---|---|
| VSWB-2****-** | allavino:refrigerator:vswb |
| VSWB-2SSFN | allavino:refrigerator:vswb |
Where the owner limit falls on these models
Call when water reaches the machine, the compartment holds 0 degrees Fahrenheit, or minus 18 degrees Celsius, the bin is clear and the mould still does not fill or eject. Call sooner if the compartment is not holding temperature at all, because then the ice maker is the messenger rather than the fault.
Other symptoms covered for this family
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