Unbalanced load

Open the door and redistribute the laundry evenly around the drum — heavy items like towels or jeans should be spread apart, not bunched on one side
Remove some items if the drum is overstuffed — LG Mega Capacity drums hold more volume but overloading still causes imbalance during spin
Check that the washer is level on all four legs using a bubble level on top of the machine — uneven flooring is very common in California homes
Tighten the lock nuts on the adjustable front legs and ensure all four feet are making solid contact with the floor
If the code appears with every load regardless of size, the suspension rods or shock absorbers may be worn — the drum should not sway more than 1 inch when pushed
Pro Diagnostic Tip
LG differentiates between lowercase "uE" (washer is attempting to rebalance automatically) and uppercase "UE" (washer has given up and stopped). If you see lowercase first, give it 5-10 minutes — the Inverter Direct Drive motor runs redistribution cycles before escalating to UE.
Repair Difficulty
Easy — DIY FriendlyEstimated Repair Cost
$0–$180
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Redistribute items evenly in drum
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Don't let error code UE disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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LG error code UE indicates: Unbalanced load. This is a low-severity issue affecting your washer.
Open the door and redistribute the laundry evenly around the drum — heavy items like towels or jeans should be spread apart, not bunched on one side Then, Remove some items if the drum is overstuffed — LG Mega Capacity drums hold more volume but overloading still causes imbalance during spin Then, Check that the washer is level on all four legs using a bubble level on top of the machine — uneven flooring is very common in California homes There are 2 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Washer vibrating excessively during spin; Walking across laundry room floor; Loud banging during spin cycle. If you notice any of these symptoms, check your washer's display panel for error code UE.
Repair costs for LG UE typically range from $0 to $180 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.