Defrost heater fault

Manual defrost with a hair dryer takes 30-60 min. Never use sharp tools on coils — puncturing the evaporator releases refrigerant.
Unplug unit and remove freezer back panel to inspect evaporator coils
Check for heavy frost/ice on evaporator — confirms defrost heater is not firing
Test defrost heater continuity with multimeter (expect 20-40 ohms)
Test defrost thermostat — should be closed (continuity) when cold
If heater and thermostat test good, the main board defrost relay has failed
Pro Diagnostic Tip
Hotpoint uses GE defrost components. Manual defrost: unplug and leave doors open 4-6 hours, or use a hair dryer on low. Never use sharp tools on evaporator coils.
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$125–$275
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Refrigerant gauges ($200+), vacuum pump ($250), leak detector ($150), and EPA-certified recovery equipment. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Refrigerant (R-134a/R-600a) requires EPA certification to handle. Improper discharge is a federal violation and health hazard. Our techs are licensed and insured — let them handle the risk.
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Don't let error code dH disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Hotpoint error code dH indicates: Defrost heater fault. This is a medium-severity issue affecting your refrigerator.
Unplug unit and remove freezer back panel to inspect evaporator coils Then, Check for heavy frost/ice on evaporator — confirms defrost heater is not firing Then, Test defrost heater continuity with multimeter (expect 20-40 ohms) There are 2 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: Heavy frost on freezer back wall; Freezer too warm; Water pooling under crisper drawers. If you notice any of these symptoms, check your refrigerator's display panel for error code dH.
Repair costs for Hotpoint dH typically range from $125 to $275 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.