The short answer
Start with transit bolts left in place: on a Techomey washer showing a noise that was not there before, that outranks everything else here, and something in the drain pump comes a long way behind it. Compact and undercounter machines change the ranking because they are put where there is room rather than where there is air: if yours is pushed into a niche or stands on a countertop, clearance and the hookup outrank the internals. Work down the order rather than across the list — the ranking is the page, and the cheapest answer arrives first.
What you are seeing
- A rattle that happens while draining — Timing it to the drain names the pump directly.
- A grinding through the whole cycle — Noise at every speed points at something loose rather than something worn.
- NEAR MISS — the machine also will not drain — Deal with the drainage page first; the noise is often the same blockage.
The ranked causes on Techomey
- Transit bolts left in place — The tell is timing: the noise was there from the very first cycle after delivery or after a move. A machine that has been quiet for years is not doing this. Ranked first because it is both the most likely and the fastest to settle.
- An unbalanced load — This is the most common cause by a distance, and it is the only one that can be confirmed with a single cycle: the noise follows the load rather than the machine. Second on Techomey: it gives the same picture as the cause above and is separated from it by one free test.
- The hookup a compact or portable makes — The temporary hookup is the compact-unit cause: an adapter on a mixer tap, a drain hose hung over a sink edge, an outlet shared with the kitchen. Placed here for what kind of machine this is rather than for a part: clearance and the hookup sit here rather than at the top, and they are still the reason a repaired machine fails again.
- A worn drum bearing — A noise that tracks the spin speed exactly, rising and falling with it, is the signature. Fourth: regularly the answer, but only once the cheaper causes above have been excluded.
- Something in the drain pump — Coins, buttons, hair clips and underwires all end up in the pump, where they rattle against the impeller every time it runs. Last, deliberately: the least likely cause here and the one that is not owner work.
The order to work in
- First: Look at the back panel for the transit bolts — First on the list because it is judged by timing rather than by sound, which makes it quick to rule in or out.
- Second: Run a spin with a balanced load or with nothing in it — It comes second because it costs one cycle and it either ends the diagnosis or rules out the whole group.
- Third: Check the hookup end to end before anything else — It is last here because the whole hookup is visible, and because a machine that was moved recently almost always tells you the answer here.
What an owner can safely check
- Check the back panel for transit bolts and remove any that are fitted — Look for large bolts through the back panel. Remove them and keep them for the next move.
Tools: socket setAbout 15 min
- Redistribute the load and run the spin again — Open the door, spread the load evenly around the drum, and run a spin on its own. Try an empty spin afterwards.
About 20 min
- STOP HERE if the next step needs a meter on live terminals — This is where the checks above run out. What is left needs a meter, and a meter needs a technician.
Before you open anything
Safety
Shut both taps and isolate the machine before a hose or a filter is opened. Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. Water from a filter can be hot, so use a tray. The door lock is a safety device holding back a drum of water — never defeat it.
Where owner work ends
The line is simple: everything above is reachable and reversible, and nothing below it is. Anything that needs the cabinet off, a meter on live terminals, or the drum assembly disturbed is a service call rather than an afternoon. Call sooner if the fault is getting worse rather than staying the same, because a cheap cause left alone is how an expensive one arrives.
Closest pages to this one
What is deliberately not on this page
Read this as the class-level answer for Techomey washers rather than as a page about one product line. Nothing narrower is published for this brand and appliance yet, so there is nothing to link down to; once there is, that page takes precedence over this one. Deliberately absent: part numbers, torque figures and wiring colours.
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
