How to Replace the Suspension Springs on a Frigidaire Front-Load Washing Machine

Frigidaire EFLS front-load washers use a combination of upper tub suspension springs and lower shock absorbers (5304485917) in their Perfect Balance system. The springs support the weight of the water-filled tub from above while allowing controlled movement during the spin cycle. When springs weaken or break, the tub hangs unevenly, bangs against the frame during spin, and may trigger automatic cycle pauses.

This repair focuses on the upper suspension springs. If your vibration issue is more of a bouncing/walking problem, the lower shock absorbers are more likely the culprit — see our shock absorber guide. For comprehensive vibration troubleshooting, check both systems.

Before You Start

• Tools needed: Phillips #2 screwdriver, needle-nose pliers, flat-blade screwdriver, work gloves (springs are under tension)
• Parts needed: Suspension spring set (~$20-$40 for a set — model-specific, order by model number)
• Time required: 30-45 minutes
• Difficulty: Intermediate
• Safety warning: Unplug the washer. Springs are under tension — wear work gloves and eye protection. Support the tub before removing all springs to prevent it from dropping.

Step-by-Step Instructions

Step 1: Access the Springs

Remove the top panel by removing the 3 Phillips screws along the rear edge, sliding the panel backward, and lifting up. The suspension springs are visible connecting from the top frame rail down to hooks or brackets on the outer tub.

On most Frigidaire EFLS models, there are 2-4 springs (model-dependent). Each spring hooks onto a frame mounting point at the top and a tub bracket at the bottom.

Step 2: Support the Tub

Before removing springs, support the tub to prevent it from dropping. Place a block of wood or a jack stand under the tub to hold its weight. Alternatively, have a helper hold the tub in position while you swap springs one at a time (safest approach — the tub never hangs unsupported).

If replacing springs one at a time, the remaining springs and shock absorbers can support the tub weight temporarily. However, the tub will shift — work carefully.

Step 3: Remove the Failed Spring

Using needle-nose pliers or a hook tool, unhook the spring from its upper mounting point first. The spring hook wraps around a peg or through a hole in the frame rail. Then unhook the lower end from the tub bracket.

Springs under tension will snap when released — keep your face and hands clear of the release path. Worn springs may have reduced tension but can still snap unexpectedly.

Step 4: Install New Springs

Hook the new spring onto the upper frame mounting point first. Then stretch it down to the lower tub bracket and hook into place. The spring should be under moderate tension when the tub is in its rest position — not slack, not extremely stretched.

If installing a full set, work in pairs (left and right) to keep the tub centered. After all springs are installed, remove any temporary support and let the tub hang freely. It should rest centered in the frame without contacting any walls.

Step 5: Verify Alignment

With all springs installed, push the tub gently to each side and release. It should return to center without hitting the frame. Push down and release — the tub should bounce gently and settle quickly (the shock absorbers damp the bounce). If the tub bounces excessively, the shock absorbers (5304485917) need inspection.

Step 6: Test Under Load

Replace the top panel. Run a spin cycle with a medium load. Listen for any banging, scraping, or excessive vibration. The Perfect Balance system should allow the tub to move smoothly without contacting the frame at any point during the spin cycle.

Troubleshooting Common Issues

• Tub still bangs during spin after spring replacement: Check the shock absorbers — if they are worn, the springs alone cannot control tub movement. Replace shocks (5304485917) along with springs for a complete suspension overhaul.
• New spring does not fit: Verify part number against your model. Spring lengths and hook styles vary between model years.
• Tub sits lower on one side: One spring may not be hooked properly, or the hook on the tub bracket is bent. Inspect all attachment points with a flashlight.
• Machine walks across the floor: This is typically a shock absorber or leveling issue rather than springs. Verify machine is level and all 4 shock absorbers offer firm resistance.

When to Call a Professional

• If the top frame rail mounting points are bent or broken — frame repair may be needed
• If the tub bracket hooks are corroded through — bracket replacement requires tub access
• If vibration persists after both springs and shocks are new — the concrete counterweights may have shifted or cracked

Cost Comparison: DIY vs Professional

Need Professional Help?

• Washing machine repair service
• Frigidaire appliance repair
• Washing machine repair cost guide

FAQ

Q: How many suspension springs does a Frigidaire front-load washer have? A: 2-4 upper springs plus 4 lower shock absorbers. Both systems work together in the Perfect Balance design.

Q: What causes spring failure? A: Age, corrosion, or overstretching from extreme vibration events. Springs typically last 8-12 years.

Q: Can I replace just one spring? A: You can, but replacing the full set is recommended for even tub support and balanced operation.

Q: How do I distinguish spring problems from shock absorber problems? A: Springs: tub bangs at top of travel or hangs lopsided. Shocks: tub bounces at bottom or machine walks across floor.

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