What this family is
The Criterion CUF freezer family is, in the way that matters for diagnosis, an upright freezer cabinet, where the first thing to establish is whether your variant is manual-defrost or frost-free, because that decides what can fail. On this roster the two complaints that dominate are not cooling and water leaks. This profile generalises over the twelve codes below.
The fault classes on this platform, with their pages
- The cabinet runs but does not hold temperature — Warm cabinet, compressor audible, frost on the shelf coils, or the rear panel if this variant is frost-free. See: Criterion CUF Freezer: Not Cooling or Not Freezing. — Slug: criterion-criterion-freezer-cuf-freezer-cooling-failure — Title: Criterion CUF Freezer: Not Cooling or Not Freezing
- Water inside the cabinet or on the floor — Melt water off its path, which here is a trough under the evaporator draining to a pan at the compressor on the frost-free variants. See: Criterion CUF Freezer: Water Leak. — Slug: criterion-criterion-freezer-cuf-freezer-water-leak — Title: Criterion CUF Freezer: Water Leak
- A noise or vibration that is new for the cabinet — Noise from the evaporator fan, the condenser fan or the compressor, or drumming through the floor. See: Criterion CUF Freezer: Abnormal Noise or Vibration. — Slug: criterion-criterion-freezer-cuf-freezer-abnormal-noise — Title: Criterion CUF Freezer: Abnormal Noise or Vibration
What this family is brought in for, in order
- Not cooling — Placed first because on this platform a tall narrow cabinet stratifies badly, so the top shelf and the bottom shelf do not read the same temperature.
- Water leaks — Placed here because the melt path on this cabinet is a trough under the evaporator draining to a pan at the compressor on the frost-free variants, and it closes gradually rather than all at once.
- New noise — Placed here because the parts that make noise here are the evaporator fan, the condenser fan or the compressor.
Models in the CUF family
Reference| Model number | Family key |
|---|---|
| CUF14C1W | criterion:freezer:cuf |
| CUF14M2* | criterion:freezer:cuf |
| CUF14P1W | criterion:freezer:cuf |
| CUF17C1W | criterion:freezer:cuf |
| CUF17P1W | criterion:freezer:cuf |
| CUF20P1W | criterion:freezer:cuf |
| CUF21C1W | criterion:freezer:cuf |
| CUF21M2* | criterion:freezer:cuf |
| CUF32P1W | criterion:freezer:cuf |
| CUF36C1W | criterion:freezer:cuf |
| CUF63P1W | criterion:freezer:cuf |
| CUF66C1W | criterion:freezer:cuf |
Fault classes and where they stand — No measured denominator exists for this family, so no share figures are given: the standing column orders the classes by how the platform is built, not by a count of reports.
General guidance| Problem class | Standing on this platform | Where it is covered |
|---|---|---|
| The cabinet runs but does not hold temperature | most often brought in | criterion-criterion-freezer-cuf-freezer-cooling-failure |
| Water inside the cabinet or on the floor | second | criterion-criterion-freezer-cuf-freezer-water-leak |
| A noise or vibration that is new for the cabinet | third | criterion-criterion-freezer-cuf-freezer-abnormal-noise |
Where the owner line falls here
Checks that need nothing dismantled are owner work here: airflow, seals, loading, filters and settings. The cabinet has to come away from the wall before most work can start, which is a two-person job on a loaded cabinet.
Other families of this brand and appliance
The per-fault pages for this family
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
