What goes wrong most often on this family?

Cooling loss driven by the defrost and airflow path, followed by water on the floor from a blocked defrost drain.

Is a warm cabinet always a compressor problem?

No, and on this family it is usually not.

How cold should the fridge section be?

A refrigerator holds food safely at 40 °F (4 °C) or below.

Where do I start if I do not know which fault I have?

Pick the entry above that matches what you can observe.

Do the models in this family fail differently?

The faults are the same across the family; what differs is access on some builds.

Want a regional phone & address? Pick your area.

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Brand=Bertazzoni|Family=Bertazzoni-Refrigerator-Ref|Appliance=Refrigerator6 min read

Bertazzoni REF Refrigerator Problems

Sarah Chen·Lead Appliance Repair Technician

2026-09-23·6 min read·EPA 608 Universal

Table of Contents

The REF family in short

Bertazzoni's REF refrigerator family spans the models listed below. In practice two complaints account for most calls on this platform: a cabinet that runs without cooling, and water appearing inside or underneath. Everything else on this page routes from those.

The problem classes for this family

Running but not cooling — The cabinet drifts warm while the compressor is clearly audible. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-cooling-failure — Title: Bertazzoni REF Refrigerator: Not Cooling or Not Freezing
Water inside the cabinet or on the floor — Where the water starts decides the cause — under the crispers means the defrost drain, behind the unit means the pan or the supply line. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-water-leak — Title: Bertazzoni REF Refrigerator: Water Leak
Buzzing, grinding or rattling — Timing separates these faults far better than the sound does, and the noise page works through the door test, the cycle test and the machine compartment in that order. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-abnormal-noise — Title: Bertazzoni REF Refrigerator: Abnormal Noise or Vibration
No ice, or hollow and undersized cubes — The shape of what the maker produces names the fault: nothing at all points at the supply, hollow cubes at an interrupted fill. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-ice-production — Title: Bertazzoni REF Refrigerator: Ice Maker Fault

Problem classes in frequency order on the REF family

Running but not cooling — Most common on this family on the REF platform.
Water inside the cabinet or on the floor — Second most common here on the REF platform.
Buzzing, grinding or rattling — Third on the REF platform.
No ice, or hollow and undersized cubes — Fourth on the REF platform.

Models in the REF family — The model numbers this profile generalizes over.

Reference

Model number	Family key
REF18FCBIPLV	bertazzoni:refrigerator:ref
REF18FCBIPRV	bertazzoni:refrigerator:ref
REF18FCIPIXL	bertazzoni:refrigerator:ref
REF18FCIPIXR	bertazzoni:refrigerator:ref
REF18FCIPRL	bertazzoni:refrigerator:ref
REF18FCIPRR	bertazzoni:refrigerator:ref
REF24BMBIPNV	bertazzoni:refrigerator:ref
REF24BMBPNB	bertazzoni:refrigerator:ref
REF24BMFIXNV	bertazzoni:refrigerator:ref
REF24BMFX	bertazzoni:refrigerator:ref
REF24BMFXNV	bertazzoni:refrigerator:ref
REF24BMX	bertazzoni:refrigerator:ref
REF24FCBIPNV	bertazzoni:refrigerator:ref
REF24FCIPIXL	bertazzoni:refrigerator:ref
REF24FCIPIXR	bertazzoni:refrigerator:ref
REF24FCIPRL	bertazzoni:refrigerator:ref
REF24FCIPRR	bertazzoni:refrigerator:ref
REF24PR	bertazzoni:refrigerator:ref
REF24RCBPNV	bertazzoni:refrigerator:ref
REF24RCPIXL	bertazzoni:refrigerator:ref
REF24RCPIXR	bertazzoni:refrigerator:ref
REF24RCPRL	bertazzoni:refrigerator:ref
REF24RCPRR	bertazzoni:refrigerator:ref
REF28BMBIPNV	bertazzoni:refrigerator:ref
REF30BMBIPLT	bertazzoni:refrigerator:ref
REF30BMBIPRT	bertazzoni:refrigerator:ref
REF30BMBIXLT	bertazzoni:refrigerator:ref
REF30BMBIXRT	bertazzoni:refrigerator:ref
REF30BMBPNB	bertazzoni:refrigerator:ref
REF30BMBZPNV	bertazzoni:refrigerator:ref
REF30FCIPIXL	bertazzoni:refrigerator:ref
REF30FCIPIXR	bertazzoni:refrigerator:ref
REF30FCIPRL	bertazzoni:refrigerator:ref
REF30FCIPRR	bertazzoni:refrigerator:ref
REF30PIXL	bertazzoni:refrigerator:ref
REF30PIXR	bertazzoni:refrigerator:ref
REF30PRL	bertazzoni:refrigerator:ref
REF30PRR	bertazzoni:refrigerator:ref
REF30RCBPNV	bertazzoni:refrigerator:ref
REF30RCPIXL	bertazzoni:refrigerator:ref
REF30RCPIXR	bertazzoni:refrigerator:ref
REF30RCPRL	bertazzoni:refrigerator:ref
REF30RCPRR	bertazzoni:refrigerator:ref
REF31BMFIX	bertazzoni:refrigerator:ref
REF31BMFIXNV	bertazzoni:refrigerator:ref
REF31BMFX	bertazzoni:refrigerator:ref
REF31BMFXNV	bertazzoni:refrigerator:ref
REF31BMXL	bertazzoni:refrigerator:ref
REF31BMXR	bertazzoni:refrigerator:ref
REF35FDBZPN2V	bertazzoni:refrigerator:ref
REF36 X	bertazzoni:refrigerator:ref
REF36BMBIPLT	bertazzoni:refrigerator:ref
REF36BMBIPRT	bertazzoni:refrigerator:ref
REF36BMBIXLT	bertazzoni:refrigerator:ref
REF36BMBIXRT	bertazzoni:refrigerator:ref
REF36BMBPNB	bertazzoni:refrigerator:ref
REF36BMBXNB	bertazzoni:refrigerator:ref
REF36BMBZPNV	bertazzoni:refrigerator:ref
REF36BMBZXNV	bertazzoni:refrigerator:ref
REF36FDBPNB	bertazzoni:refrigerator:ref
REF36FDBXNB	bertazzoni:refrigerator:ref
REF36FDBZPNV	bertazzoni:refrigerator:ref
REF36FDBZPNV/24	bertazzoni:refrigerator:ref
REF36FDBZXNV	bertazzoni:refrigerator:ref
REF36FDFIXN*	bertazzoni:refrigerator:ref
REF36FDFIXNB	bertazzoni:refrigerator:ref
REF36FDFIXNB/26	bertazzoni:refrigerator:ref
REF36FDFIXNV	bertazzoni:refrigerator:ref
REF36FDFZXN2V	bertazzoni:refrigerator:ref
REF36FDFZXNT	bertazzoni:refrigerator:ref
REF36PIXL	bertazzoni:refrigerator:ref
REF36PIXR	bertazzoni:refrigerator:ref
REF36PRL	bertazzoni:refrigerator:ref
REF36PRR	bertazzoni:refrigerator:ref
REF36RCBPNP	bertazzoni:refrigerator:ref
REF36RCPIXL	bertazzoni:refrigerator:ref
REF36RCPIXR	bertazzoni:refrigerator:ref
REF36RCPRL	bertazzoni:refrigerator:ref
REF36RCPRR	bertazzoni:refrigerator:ref
REF36X/17	bertazzoni:refrigerator:ref
REF603BBNPVC-AU	bertazzoni:refrigerator:ref
REF904FFNXTC-AU	bertazzoni:refrigerator:ref

General guidance

Component group	Relative frequency
Defrost and airflow path	Most common on this family
Drainage and door seal	Second
Ice maker and water supply	Third
Fans, mounts and machine compartment	Noise complaints
Sealed system and compressor	Least common

Owner fix or service call

On this family the practical line is the freezer rear panel and the machine compartment. Listening for a fan, clearing a defrost drain, cleaning a condenser coil, levelling the cabinet and checking a door seal are all owner work.

The brand’s other refrigerator lines

Sarah Chen

Lead Appliance Repair Technician · 12 years experience

EPA 608 UniversalNASTeC Certified

Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.

Frequently Asked Questions

What goes wrong most often on this family?: Cooling loss driven by the defrost and airflow path, followed by water on the floor from a blocked defrost drain.
Is a warm cabinet always a compressor problem?: No, and on this family it is usually not.
How cold should the fridge section be?: A refrigerator holds food safely at 40 °F (4 °C) or below.
Where do I start if I do not know which fault I have?: Pick the entry above that matches what you can observe.
Do the models in this family fail differently?: The faults are the same across the family; what differs is access on some builds.

Need this fixed for good?

Can't fix it yourself? Our vetted technicians are ready to help.

Book a Free Diagnostic Visit

Same-day service • 90-day warranty • Free diagnostic visit

Call NowAvailable 24/7 — call or textBook Online

Need Brand=Bertazzoni|Family=Bertazzoni-Refrigerator-Ref|Appliance=Refrigerator Repair?

(415) 795-7300Available 24/7 — call or textBook Free Diagnosis

Back to Blog

Brand=Bertazzoni|Family=Bertazzoni-Refrigerator-Ref|Appliance=Refrigerator6 min read

Bertazzoni REF Refrigerator Problems

Sarah Chen·Lead Appliance Repair Technician

2026-09-23·6 min read·EPA 608 Universal

Table of Contents

The REF family in short

The problem classes for this family

Running but not cooling — The cabinet drifts warm while the compressor is clearly audible. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-cooling-failure — Title: Bertazzoni REF Refrigerator: Not Cooling or Not Freezing
Water inside the cabinet or on the floor — Where the water starts decides the cause — under the crispers means the defrost drain, behind the unit means the pan or the supply line. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-water-leak — Title: Bertazzoni REF Refrigerator: Water Leak
Buzzing, grinding or rattling — Timing separates these faults far better than the sound does, and the noise page works through the door test, the cycle test and the machine compartment in that order. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-abnormal-noise — Title: Bertazzoni REF Refrigerator: Abnormal Noise or Vibration
No ice, or hollow and undersized cubes — The shape of what the maker produces names the fault: nothing at all points at the supply, hollow cubes at an interrupted fill. — Slug: bertazzoni-bertazzoni-refrigerator-ref-refrigerator-ice-production — Title: Bertazzoni REF Refrigerator: Ice Maker Fault

Problem classes in frequency order on the REF family

Running but not cooling — Most common on this family on the REF platform.
Water inside the cabinet or on the floor — Second most common here on the REF platform.
Buzzing, grinding or rattling — Third on the REF platform.
No ice, or hollow and undersized cubes — Fourth on the REF platform.

Models in the REF family — The model numbers this profile generalizes over.

Reference

Model number	Family key
REF18FCBIPLV	bertazzoni:refrigerator:ref
REF18FCBIPRV	bertazzoni:refrigerator:ref
REF18FCIPIXL	bertazzoni:refrigerator:ref
REF18FCIPIXR	bertazzoni:refrigerator:ref
REF18FCIPRL	bertazzoni:refrigerator:ref
REF18FCIPRR	bertazzoni:refrigerator:ref
REF24BMBIPNV	bertazzoni:refrigerator:ref
REF24BMBPNB	bertazzoni:refrigerator:ref
REF24BMFIXNV	bertazzoni:refrigerator:ref
REF24BMFX	bertazzoni:refrigerator:ref
REF24BMFXNV	bertazzoni:refrigerator:ref
REF24BMX	bertazzoni:refrigerator:ref
REF24FCBIPNV	bertazzoni:refrigerator:ref
REF24FCIPIXL	bertazzoni:refrigerator:ref
REF24FCIPIXR	bertazzoni:refrigerator:ref
REF24FCIPRL	bertazzoni:refrigerator:ref
REF24FCIPRR	bertazzoni:refrigerator:ref
REF24PR	bertazzoni:refrigerator:ref
REF24RCBPNV	bertazzoni:refrigerator:ref
REF24RCPIXL	bertazzoni:refrigerator:ref
REF24RCPIXR	bertazzoni:refrigerator:ref
REF24RCPRL	bertazzoni:refrigerator:ref
REF24RCPRR	bertazzoni:refrigerator:ref
REF28BMBIPNV	bertazzoni:refrigerator:ref
REF30BMBIPLT	bertazzoni:refrigerator:ref
REF30BMBIPRT	bertazzoni:refrigerator:ref
REF30BMBIXLT	bertazzoni:refrigerator:ref
REF30BMBIXRT	bertazzoni:refrigerator:ref
REF30BMBPNB	bertazzoni:refrigerator:ref
REF30BMBZPNV	bertazzoni:refrigerator:ref
REF30FCIPIXL	bertazzoni:refrigerator:ref
REF30FCIPIXR	bertazzoni:refrigerator:ref
REF30FCIPRL	bertazzoni:refrigerator:ref
REF30FCIPRR	bertazzoni:refrigerator:ref
REF30PIXL	bertazzoni:refrigerator:ref
REF30PIXR	bertazzoni:refrigerator:ref
REF30PRL	bertazzoni:refrigerator:ref
REF30PRR	bertazzoni:refrigerator:ref
REF30RCBPNV	bertazzoni:refrigerator:ref
REF30RCPIXL	bertazzoni:refrigerator:ref
REF30RCPIXR	bertazzoni:refrigerator:ref
REF30RCPRL	bertazzoni:refrigerator:ref
REF30RCPRR	bertazzoni:refrigerator:ref
REF31BMFIX	bertazzoni:refrigerator:ref
REF31BMFIXNV	bertazzoni:refrigerator:ref
REF31BMFX	bertazzoni:refrigerator:ref
REF31BMFXNV	bertazzoni:refrigerator:ref
REF31BMXL	bertazzoni:refrigerator:ref
REF31BMXR	bertazzoni:refrigerator:ref
REF35FDBZPN2V	bertazzoni:refrigerator:ref
REF36 X	bertazzoni:refrigerator:ref
REF36BMBIPLT	bertazzoni:refrigerator:ref
REF36BMBIPRT	bertazzoni:refrigerator:ref
REF36BMBIXLT	bertazzoni:refrigerator:ref
REF36BMBIXRT	bertazzoni:refrigerator:ref
REF36BMBPNB	bertazzoni:refrigerator:ref
REF36BMBXNB	bertazzoni:refrigerator:ref
REF36BMBZPNV	bertazzoni:refrigerator:ref
REF36BMBZXNV	bertazzoni:refrigerator:ref
REF36FDBPNB	bertazzoni:refrigerator:ref
REF36FDBXNB	bertazzoni:refrigerator:ref
REF36FDBZPNV	bertazzoni:refrigerator:ref
REF36FDBZPNV/24	bertazzoni:refrigerator:ref
REF36FDBZXNV	bertazzoni:refrigerator:ref
REF36FDFIXN*	bertazzoni:refrigerator:ref
REF36FDFIXNB	bertazzoni:refrigerator:ref
REF36FDFIXNB/26	bertazzoni:refrigerator:ref
REF36FDFIXNV	bertazzoni:refrigerator:ref
REF36FDFZXN2V	bertazzoni:refrigerator:ref
REF36FDFZXNT	bertazzoni:refrigerator:ref
REF36PIXL	bertazzoni:refrigerator:ref
REF36PIXR	bertazzoni:refrigerator:ref
REF36PRL	bertazzoni:refrigerator:ref
REF36PRR	bertazzoni:refrigerator:ref
REF36RCBPNP	bertazzoni:refrigerator:ref
REF36RCPIXL	bertazzoni:refrigerator:ref
REF36RCPIXR	bertazzoni:refrigerator:ref
REF36RCPRL	bertazzoni:refrigerator:ref
REF36RCPRR	bertazzoni:refrigerator:ref
REF36X/17	bertazzoni:refrigerator:ref
REF603BBNPVC-AU	bertazzoni:refrigerator:ref
REF904FFNXTC-AU	bertazzoni:refrigerator:ref

General guidance

Component group	Relative frequency
Defrost and airflow path	Most common on this family
Drainage and door seal	Second
Ice maker and water supply	Third
Fans, mounts and machine compartment	Noise complaints
Sealed system and compressor	Least common

Owner fix or service call

The brand’s other refrigerator lines

Sarah Chen

Lead Appliance Repair Technician · 12 years experience

EPA 608 UniversalNASTeC Certified

Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.

Frequently Asked Questions

What goes wrong most often on this family?: Cooling loss driven by the defrost and airflow path, followed by water on the floor from a blocked defrost drain.
Is a warm cabinet always a compressor problem?: No, and on this family it is usually not.
How cold should the fridge section be?: A refrigerator holds food safely at 40 °F (4 °C) or below.
Where do I start if I do not know which fault I have?: Pick the entry above that matches what you can observe.
Do the models in this family fail differently?: The faults are the same across the family; what differs is access on some builds.

Need this fixed for good?

Can't fix it yourself? Our vetted technicians are ready to help.

Book a Free Diagnostic Visit

Same-day service • 90-day warranty • Free diagnostic visit

Call NowAvailable 24/7 — call or textBook Online

Need Brand=Bertazzoni|Family=Bertazzoni-Refrigerator-Ref|Appliance=Refrigerator Repair?

(415) 795-7300Available 24/7 — call or textBook Free Diagnosis

Bertazzoni REF Refrigerator Problems

The REF family in short

The problem classes for this family

Problem classes in frequency order on the REF family

Models in the REF family — The model numbers this profile generalizes over.

Which component groups account for the calls — Ranking only: no snapshot carries a component share for this family, so no percentage and no denominator are printed.

Owner fix or service call

The brand’s other refrigerator lines

Related pages

Frequently Asked Questions

Need this fixed for good?

Bertazzoni REF Refrigerator Problems

The REF family in short

The problem classes for this family

Problem classes in frequency order on the REF family

Models in the REF family — The model numbers this profile generalizes over.

Which component groups account for the calls — Ranking only: no snapshot carries a component share for this family, so no percentage and no denominator are printed.

Owner fix or service call

The brand’s other refrigerator lines

Related pages

Frequently Asked Questions

Need this fixed for good?