The short answer
Before anything else on Aviva ADBI, establish whether the machine has power at all: a built-in machine is fed from inside the adjacent cabinet or hard-wired, so a lost supply is far less obvious here than on an appliance with a visible plug.
What you observe on these models
- Completely dead — no panel lights at all — A supply report. On a built-in machine that means the circuit, the junction box or an outlet inside the neighbouring cabinet.
- Lights on, start pressed, nothing happens — The control is awake and refusing, which points at the door circuit or a lock rather than at power.
- The door needs a shove to latch — A latch that is marginal is a latch that will eventually not be seen at all by the control.
- It hums or clicks and then stops — Something is being attempted and abandoned, usually a fill that is not arriving.
- NEAR MISS — it starts, runs briefly and stops with water inside — That is a drainage or cycle fault rather than a start fault.
Causes, most likely first on ADBI
- The door latch and its switch — A dishwasher will not start unless it is certain the door is closed, so the latch is first, and a door that needs a firm push to catch is already telling you. Ranked first on Aviva ADBI because a narrow cabinet packs the tub, the pump and the hose run close together, so a restriction in that path shows up in almost every other symptom as well.
- Control lock, delay start or a program not confirmed — A control lock or a delay start set by accident is the most common reason a healthy machine does nothing, and both clear in seconds.
- Power at the machine — Built-in machines are usually hard-wired or fed from an outlet inside the adjacent cabinet, so the absence of power is less obvious here than on a plug-in appliance.
- The supply tap under the sink — A tap closed during other work stops the cycle at fill, and on some machines that presents as a machine that never really starts.
- A thermal fuse or the control board — Last, because everything above mimics it, and because on a built-in machine this is the point where the machine comes out of the cabinet. Last on this list, and the item that every cause above it can imitate exactly.
Check in this order, and why that order
- Close the door firmly and listen for the latch — A clean click is what the control is waiting for. A door that needs to be leaned on is already the answer.
- Look for a control lock or a delay start — Both are single-button mistakes and both produce a machine that appears dead while being entirely healthy.
- Confirm the supply tap under the sink is open — A tap closed during plumbing work stops the cycle at the fill, which many owners describe as a machine that will not start.
- Select a different programme and try again — If one programme starts and another does not, the machine is fine and the selection is the fault.
Before you open anything
Safety
Switch off the machine at its breaker before removing the kick panel, and close the supply tap under the sink. Water and mains wiring share that bay, so nothing is touched with the circuit live. Do not pull a built-in machine out to reach its connection with the circuit live — switch it off at the breaker first, because the junction box is often behind the machine rather than in front of it.
Models this page covers — the ADBI family
Reference| Model number | Family key |
|---|---|
| ADBI245SS | aviva:dishwasher:adbi |
When to call a technician
Call when the door latches cleanly, no lock or delay is set, the breaker is on and the tap is open, and the machine still does nothing. That is where the door switch, the thermal fuse or the control board become candidates and the machine has to come out of the cabinet. On Aviva ADBI the first four checks above are free and they resolve most reports. Check the plate before acting on any of this. ADBI is a built-in dishwasher, and the ranking above is written for that construction rather than for the brand as a whole.
Other problems covered for the ADBI family
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
