The short answer
An ice complaint on the CF family splits at the first question: whether the model in front of you was built with an automatic ice maker at all, because the two versions of this fault have almost nothing in common. Ice is the one fault where the machine has to do several unrelated things in sequence, so the useful question is not what has failed but which step stopped.
What you observe on these models
- No ice at all, on a model that used to make it — Complete stoppage points at supply or at the switch rather than at the cold, because a compartment that has gone warm usually produces bad ice before it produces none.
- Ice that smells or tastes of the cabinet — Ice picks up whatever is around it, so a taste complaint is a storage and turnover matter rather than a mechanical one.
- Ice arriving slowly, or hollow and small — Partial production is a temperature or a water-volume complaint. The mechanism is working; it is being given either too little time or too little water.
- NEAR MISS - the ice maker is noisy but working — Filling and harvesting are both audible events on any model that has them, and a working cycle is not a fault however loud it sounds.
Causes, most likely first on this platform
- The compartment is not cold enough — Ice is nothing more than water held below freezing long enough, so every other cause on this page sits downstream of temperature. A compartment at 0 degrees Fahrenheit (minus 18 degrees Celsius) or below makes ice; one a few degrees warmer makes it slowly, hollow, or not at all. Across a group this wide fitment is the least predictable thing about it, so temperature - which applies to every entry - leads instead.
- What happens before the water reaches the mould — Second on this platform. Where a model is plumbed, the supply remains worth checking, particularly after the unit has been moved, because a kinked line behind a cabinet is invisible until it is pulled out.
- The ice maker being switched off without anyone meaning to — Third here. It stays worth a glance at any point: an arm resting up or a switch left off produces a total stoppage with nothing wrong at all.
- A complaint about ice on a cabinet that never made it — Fourth. Where a model was never fitted with an ice maker, the fault is not a fault: the ice being complained about is frost, and it is driven by warm air getting in.
- Ice blocking the thing that makes ice — Last. A jam is worth clearing before condemning anything, and it is usually the visible consequence of a temperature swing rather than a fault in its own right.
Check in this order, and why
- Pull the cabinet out and follow the supply line — Where the model is plumbed, look for a shutoff that has been nudged, a kink behind the unit and a line that has been crushed against the wall. This is the check a move most often makes necessary. With 29 entries on 20 bases in the table below, this check is one of the few that means the same thing across all of them.
- Put a thermometer in the freezing compartment — Give it several hours undisturbed. Anything above 0 degrees Fahrenheit (minus 18 degrees Celsius) explains slow, hollow or absent ice on its own, and explains it before any part does.
- Establish whether this model has an ice maker at all — Look for a mould, a bail arm and a fill tube rather than for a badge. If none of those are there, the rest of this page collapses into a temperature and sealing question.
Before you open anything
Safety
Power down at the plug or the breaker first, and give it a moment before reaching behind anything. Do not use a hairdryer or a heat gun inside the cabinet to shift ice; the liner deforms long before the ice goes. Do not defeat any interlock to keep the mechanism turning while you watch it.
Models in the CF family
Reference| Model number | Family key |
|---|---|
| CF101D0W | avanti:refrigerator:cf |
| CF104M0W | avanti:refrigerator:cf |
| CF106B0W | avanti:refrigerator:cf |
| CF10F0W | avanti:refrigerator:cf |
| CF10F0WW | avanti:refrigerator:cf |
| CF11B0W | avanti:refrigerator:cf |
| CF141H0W | avanti:refrigerator:cf |
| CF24Q0W | avanti:refrigerator:cf |
| CF350M0W | avanti:refrigerator:cf |
| CF351D0W | avanti:refrigerator:cf |
| CF351D2P | avanti:refrigerator:cf |
| CF353M3S | avanti:refrigerator:cf |
| CF35B0W | avanti:refrigerator:cf |
| CF35B2P | avanti:refrigerator:cf |
| CF35F0W | avanti:refrigerator:cf |
| CF35F1B | avanti:refrigerator:cf |
| CF35F2G | avanti:refrigerator:cf |
| CF500M0W | avanti:refrigerator:cf |
| CF501D0W | avanti:refrigerator:cf |
| CF50B0W | avanti:refrigerator:cf |
| CF5F0W | avanti:refrigerator:cf |
| CF5F0WW | avanti:refrigerator:cf |
| CF700M0W | avanti:refrigerator:cf |
| CF700M0W-IS | avanti:refrigerator:cf |
| CF701D0W | avanti:refrigerator:cf |
| CF70B0W | avanti:refrigerator:cf |
| CF720M0W | avanti:refrigerator:cf |
| CF7F0W | avanti:refrigerator:cf |
| CF7F0WW | avanti:refrigerator:cf |
When to call a technician
Call when the compartment measures cold, the arm and the switch are set right, the supply is proven and the cycle still does not run, because everything left is behind a panel. Call sooner if the supply is leaking at a fitting, or if the compartment cannot hold temperature at all, since that second case is a cooling fault and it is the one that spoils food while you are looking at ice.
Other faults covered for these models
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
