The finding, first
No ice, little ice and hollow ice are three different complaints on these models, and they lead to three different places. The fill line freezes where it enters the compartment, the supply valve gets nudged shut behind the cabinet, or the compartment never reaches the temperature that triggers a harvest. All the first checks are owner work, and most of them need nothing but a look. The family key in the second column is what ties these listings together; the first column is what you will find on the plate.
What owners report
- Water on the floor of the freezer under the icemaker — Overfill, or a fill tube that is thawing and dripping. Either way the supply side is where to look.
- The mechanism cycles and dumps nothing — It is being told to harvest and has nothing to harvest, which is the signature of a frozen or closed supply.
- Cubes are small but properly formed — A short fill rather than a blocked one. Suspect a restriction in the filter or a partially closed supply tap.
- The mechanism runs on a cycle but the bin never fills — Production far slower than consumption, which points at the compartment temperature rather than at the mechanism.
- A slab of ice in the bin rather than cubes — Melt and refreeze, which means the compartment temperature is swinging rather than holding.
- NEAR MISS — the whole freezer is soft — Then the icemaker is a symptom and the cooling failure page for this family is the one you want.
The ranking for this platform
- Fill tube frozen — Top of the list here. The tube crosses from warm into cold and the last of each fill sits in that crossing; freeze it once and the mechanism harvests nothing from then on.
- Supply shut off, kinked or restricted — Second, and entirely undramatic. The valve behind the cabinet gets closed during other work or nudged when the unit is pushed back, and a kinked line does the same thing more slowly.
- Shut-off arm or bin sensor holding the mechanism off — The cheapest fault on the page. An arm lifted by stored food, or a beam broken by frost, reports a full bin to a mechanism looking at an empty one.
- Water inlet valve or icemaker module failed — Last on the list. Both are real failures and both need testing rather than guessing, which is where this page hands over.
Follow the water, in this order
- Check the shut-off arm is down, or the bin sensor is clear — An arm held up by a stored bag stops production completely and takes a second to rule out.
- Look at the fill tube where it enters the compartment — A plug of ice at the entry point is the commonest single finding on this page and it is visible from inside the freezer.
- Check the age of the water filter — A restricted filter part-fills the tray, and it explains hollow cubes better than anything else on the list.
Before you open anything
Safety
Nothing below happens with the machine live. Unplug it or switch off its breaker, and treat any capacitor as charged until it has been discharged properly.
Models in the ACCF family — The listings below are what this page covers; it is a family page, not a model page.
Reference| Model number | Family key |
|---|---|
| ACCF0500* | ascoli:refrigerator:accf |
| ACCF0700* | ascoli:refrigerator:accf |
When to call a technician
Anything you can see and reach from inside the freezer is yours. Anything requiring the cabinet to come out and a fitting to be opened is a call, partly because the fitting is under pressure and partly because a supply line that has been disturbed and badly remade is the origin of most refrigerator floods.
The rest of this family
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
