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The drain route on this platform is short — sump, filter, pump, hose, waste — and each stage fails in a way you can recognise. A hose pushed too far into a standpipe siphons the machine; a hose kinked behind the cabinet restricts it. Drain the machine before starting; everything here is easier empty. A trailing letter in the table is a trim code, so do not read it as a different platform.
How it presents
- The machine refills itself while standing idle — Siphoning. The drain hose is too far down the standpipe and the machine is drawing waste back in.
- The cycle stops before the spin, every time — The control checked for drainage, did not get it, and held. Repeatable, which makes it useful.
- Draining is very slow rather than absent — A partial restriction — lint in the filter, a kinked hose, a silted waste connection.
- The door will not release at the end — The lock holds while there is water in the drum. That is correct behaviour, not a second fault.
- NEAR MISS — water is on the floor rather than in the drum — That is a leak, and the water page for this family is the one to read first.
The ranking for this platform
- Pump filter blocked — First on this roster and not close. The filter exists to catch coins, buttons, lint and hair before they reach the impeller, and it does that job until it is full, at which point it stops the water instead.
- Drain hose kinked, crushed or pushed too far into the standpipe — Second. A hose crushed behind the cabinet restricts the flow; one pushed too deep into the waste makes the machine siphon itself and refill. Both are installation faults rather than failures.
- Waste connection or standpipe blocked — Outside the machine, and often shared with a sink. If the sink gurgles or drains slowly on its own, the machine is not the problem and replacing parts will not help.
- Pump filter housing damaged or not sealing — A filter that has been cross-threaded will let air in rather than water out, and the pump then cannot prime properly. Slow drainage with no visible blockage.
- Drain pump failed — Last. A pump that is silent when the machine calls for drain is dead or not being told to run, and telling those apart needs a meter at the pump rather than a look at it.
The diagnostic order for this family
- Drain the machine using the hose behind the filter flap — Shallow tray, several fills. It also proves whether water will leave the sump under gravity at all.
- Remove and clear the pump filter — The commonest answer on the page. Look at what comes out — coins say one thing, felted lint says another.
- Pull the machine out and check the hose for kinks — Look at the whole run, especially where the cabinet sits against the wall and where the hose enters the waste.
- Check how far the hose goes into the standpipe — Too deep and the machine siphons. The hose should not reach the water in the trap.
Before you open anything
Safety
Nothing below happens with the machine live. Unplug it or switch off its breaker, and treat any capacitor as charged until it has been discharged properly.
Models in the MAV family — The listings below are what this page covers; it is a family page, not a model page.
Reference| Model number | Family key |
|---|---|
| MAV160-A2402PS/01FM-US | artt:washer:mav |
| MAV180-A2804PS/01FM-US | artt:washer:mav |
When to call a technician
Clear the filter and check the hose before calling anybody — between them they account for most of these. Call when the machine hums and moves no water after the filter has been cleared, because the obstruction is then inside the pump housing.
The rest of this family
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.