What this means on this family
On the ARM family an ice complaint is usually about water arriving or freezing at the wrong rate rather than about a failed ice maker. This family spans a long list of model numbers covering several generations of the same line. Start by establishing whether the model in front of you is built with an ice maker at all, because not every cabinet in a family like this one is.
What an owner actually sees
- Cubes are cloudy or have a white core — Mineral content and a fast freeze rather than a fault. It says more about the water supply than about the machine.
- No ice, but the mould holds water or a solid block — Water arrived and did not leave. Either the harvest never ran or the ice fused before it could.
- A buzz or hum from the ice compartment with nothing produced — The valve or the module is being asked to work and cannot. A repeated buzz on a timer is the tell.
- The maker works, then stops after a few cycles — Something is satisfied and then lost — usually water pressure recovering slowly, or a shut-off arm or sensor catching on the bin.
- NEAR MISS — water on the floor rather than in the mould — That is a supply-line or fill-tube leak and belongs on the water-leak page for this family.
Causes, most likely first on the ARM line
- What is in the bin and what it is holding up — Ranked first because it presents as a dead ice maker, is free to check and is right more often than any part on this list. Clear the bin, reset the arm and watch one cycle.
- The ejector and the mould release — Second. The mould has to let go of the ice before the ejector can sweep it, and a release that is weak gives cubes that jam mid-harvest. On these models that jam is often visible with a torch and no dismantling.
- Water getting in — Third, and it is the cause to check if the cubes that do appear are the wrong shape rather than absent.
- Compartment temperature — Fourth. A compartment that is warm enough to let cubes sweat is a compartment that will fuse them in the bin, so temperature sits behind the mechanism here but feeds it directly.
- Control and wiring to the module — Last. Every cause above it is visible; this one is not, which is why it is reached by elimination.
The order to work in on these models
- Ask what changed before it stopped — A move, a filter, a plumbing job or a defrost — each one names a different part of the water path.
- Clear the bin completely and reset the arm or sensor path — Free, and it removes the commonest false failure before any test is run.
- Put a thermometer in the ice compartment for a few hours — Placed here because slow ice is a temperature story, and guessing at that wastes the rest of the diagnosis.
- Trace the water in from the tap end, not the machine end — The cheap faults are all outside the cabinet, so working inwards finds them first.
Safety first
Safety
Isolate the cabinet at the plug or the breaker before any cover comes off, and close the water shut-off before touching the line. Sharp metal edges sit inside the ice compartment on cabinets of this build, and the mould release can be hot immediately after a harvest cycle. A freezer holds food safely at 0 °F (−18 °C) or below. If ice is fusing in the bin, the compartment is spending part of its cycle above that, so check the frozen food as well as the ice maker.
Models in the ARM family
Reference| Model number | Family key |
|---|---|
| ARM024S1ARSV | arctic-king:refrigerator:arm |
| ARM044S1ARSV | arctic-king:refrigerator:arm |
| ARM14A4ABB | arctic-king:refrigerator:arm |
| ARM14A4ASL | arctic-king:refrigerator:arm |
| ARM17A5ABB | arctic-king:refrigerator:arm |
| ARM17A5ABBT | arctic-king:refrigerator:arm |
| ARM17O5A** | arctic-king:refrigerator:arm |
| ARM24S4AWW | arctic-king:refrigerator:arm |
| ARM27A5ASL | arctic-king:refrigerator:arm |
| ARM27B3A** | arctic-king:refrigerator:arm |
| ARM31A4ABB | arctic-king:refrigerator:arm |
| ARM31A4ASL | arctic-king:refrigerator:arm |
| ARM31D4ABB | arctic-king:refrigerator:arm |
| ARM31T5A** | arctic-king:refrigerator:arm |
| ARM32D5ABB | arctic-king:refrigerator:arm |
| ARM32D5ASL | arctic-king:refrigerator:arm |
| ARM33A5ABB | arctic-king:refrigerator:arm |
| ARM33O5*** | arctic-king:refrigerator:arm |
| ARM33O5A** | arctic-king:refrigerator:arm |
| ARM33S5ABB | arctic-king:refrigerator:arm |
| ARM33S5ASL | arctic-king:refrigerator:arm |
| ARM44A5ASL | arctic-king:refrigerator:arm |
| ARM44A5ASLT | arctic-king:refrigerator:arm |
| ARM44O5A** | arctic-king:refrigerator:arm |
| ARM44S5ABB | arctic-king:refrigerator:arm |
| ARM45D5*** | arctic-king:refrigerator:arm |
| ARM45D5ASL | arctic-king:refrigerator:arm |
| ARM45T5*** | arctic-king:refrigerator:arm |
| ARM45T5A** | arctic-king:refrigerator:arm |
Where owner work stops
Call when water has been confirmed at the valve and the compartment is at temperature and there is still no ice — that combination points inside the machine, where a meter is needed. Call sooner if the supply line is weeping at a connection, because a slow leak behind a cabinet does more damage than the repair costs. On the ARM family everything upstream of the inlet valve is owner work and everything downstream of it is not.
The rest of this family’s pages
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
