The short answer
On the Amana 7w7p11 refrigerator family, water where it should not be points at how the cabinet sits, because a trough that no longer runs downhill turns a normal defrost into a puddle at the door. The brand-generic article puts a blocked defrost drain at the top of this symptom; on this platform it sits third, behind causes that are quicker to rule out.
What you observe on these models
- A puddle at the front of the cabinet after each defrost — Water arriving in slugs rather than continuously points at the drain path.
- Water running down the inside of the liner — Condensation, which stays inside the cabinet and leaves the floor dry.
- Water pooling under the crisper drawers — The clearest single tell there is, and it appears inside long before it appears on the floor.
- NEAR MISS — the cabinet is warm as well as wet — Then the leak is a symptom of the cooling fault and that page comes first.
Causes, most likely first on this family
- Cabinet out of level, so water runs the wrong way — Ranked first here. The drain trough only drains downhill. A cabinet tipped forward by a move or a soft floor sends meltwater toward the door rather than toward the outlet.
- Door seal letting warm air in, and the condensation that follows — Next. Humid room air meeting cold surfaces condenses, and a gasket that has lost its set at one corner lets in enough to run. In a humid month it can be the whole story.
- Defrost drain blocked with ice or sludge — Third in order. Meltwater from each defrost has exactly one way out. When the drain trough freezes or silts up, the water backs up under the crisper drawers and finds the floor by the shortest route.
- Drain pan cracked, displaced or overflowing — Last, and the least likely of the four. The pan under the cabinet is meant to evaporate what the drain delivers. Once it is cracked or knocked out of position by a move, the same water that used to disappear now arrives on the floor.
Check in this order, and why
- Check the cabinet is sitting level and firm on all four feet — Start here. A cabinet tipped forward sends meltwater to the door, and this is corrected with a spanner rather than a part.
- Look for water inside the cabinet with the floor dry — Then this. Condensation stays inside. A dry floor with a wet liner is the strongest single clue on this list.
- Pull the crisper drawers and look for water under them — Third. Water standing in the bottom of the fresh-food liner is the drain answer, and it appears there before it appears on the floor.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel; a capacitor can hold a charge after the power is off. Sharp edges are the commonest injury on this job. The rear panel and the coil shroud are thin steel, and gloves cost less than stitches.
Models covered by the 7w7p11 family
Reference| Model number | Family key |
|---|---|
| 7W7P11-01 | amana:refrigerator:7w7p11 |
| 7W7P11-02 | amana:refrigerator:7w7p11 |
| 7W7P11-03 | amana:refrigerator:7w7p11 |
| 7W7P11-04 | amana:refrigerator:7w7p11 |
| 7W7P11-05 | amana:refrigerator:7w7p11 |
| 7W7P11-06 | amana:refrigerator:7w7p11 |
| 7W7P11-07 | amana:refrigerator:7w7p11 |
| 7W7P11-08 | amana:refrigerator:7w7p11 |
| 7W7P11-09 | amana:refrigerator:7w7p11 |
| 7W7P11-10 | amana:refrigerator:7w7p11 |
| 7W7P11-11 | amana:refrigerator:7w7p11 |
When to call a technician
Call once the drain, the filter head and the level are all clean, because what is left is behind the liner or inside a pressurised joint. Call if the cabinet has to come out and you cannot empty it first. A loaded refrigerator on a soft floor is how both floors and backs get damaged.
The other faults covered for this family
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