Door lock motor error

If the door is locked with laundry inside, the emergency release pull tab is behind the pump filter panel at the bottom front. Pull the tab to manually release the door before servicing.
Power cycle the washer — wait 5 minutes before retrying
Check door lock motor for 120VAC at connector during lock attempt
Measure lock motor coil resistance (expect 800-1200 ohms)
If voltage present but motor does not engage, replace door lock assembly
If no voltage at connector, inspect control board relay
Pro Diagnostic Tip
E43 differs from E27 — E43 specifically indicates the motorized lock actuator failed (not the detection circuit). On EcoSilence Drive models, the board uses a separate relay for the lock motor. A failed relay gives E43 even with a good lock.
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$150–$350
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Bosch error code E43 indicates: Door lock motor error. This is a medium-severity issue affecting your washer.
Power cycle the washer — wait 5 minutes before retrying Then, Check door lock motor for 120VAC at connector during lock attempt Then, Measure lock motor coil resistance (expect 800-1200 ohms) There are 2 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: Door locked and will not release; Clicking sound from door area repeatedly; Door unlock delayed after cycle. If you notice any of these symptoms, check your washer's display panel for error code E43.
Repair costs for Bosch E43 typically range from $150 to $350 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.