Bosch 500 Series Dishwasher Problems, Codes

Which models this covers#

Built from 2018 to 2026, the 500 Series shares one platform and parts catalog:

• SHPM65Z55N
• SHP865ZD5N
• SHP865ZP5N
• SHPM65Z75N
• SHV865ZD3N

A same-prefix model not listed here uses the same tub, pump, and controls, so the guidance applies.

Specifications#

Common problems for this model#

1. E24 drain error — 30%. The same drain pump as the 800 Series: a clog or kinked hose.
2. AutoAir door mechanism fails — 18%. The door does not open, or opens too early.
3. E09 heater-relay failure on the control board — 12%. The heater relay burns out.
4. Lower spray-arm bearing wears — 10%. Bottom-rack dishes stop getting clean.
5. E15 leak sensor false-triggers — 9%. Condensation on the base plate sets it off.

AutoAir is what separates the 500 from its siblings#

The 500 Series dries differently from the CrystalDry 800 or the PureDry 300: AutoAir simply pops the door ajar at the end of the cycle to let steam escape, so it dries well without zeolite or a fan. That makes the AutoAir door mechanism at number two the model-specific fault — when it fails, the door either will not open to vent or opens prematurely mid-cycle, and it is a straightforward, affordable actuator to replace. The E24 drain error at the top is identical to the rest of the Bosch line and usually a clogged pump or kinked hose before it is a failed pump. The one combination to watch is a failed circulation pump alongside a control-board fault, which is the only case here that approaches replacement cost.

Error codes#

Each code links to a full walkthrough:

• Error E24 — click for full diagnosis and fix
• Error E09 — click for full diagnosis and fix
• Error E15 — click for full diagnosis and fix
• Error E22 — click for full diagnosis and fix
• Error E14 — click for full diagnosis and fix
• Error E06 — click for full diagnosis and fix

For any code not listed, unplug the unit or flip the breaker for 60 seconds, then restore power.

Recall status#

There are no active recalls on the Bosch 500 Series as of 2026-05-28. Check your model number at the Consumer Product Safety Commission — cpsc.gov — periodically, since recalls can be issued at any time.

Repair or replace?#

The 500 Series has excellent repair economics — the AutoAir actuator is straightforward and affordable, and only a failed circulation pump combined with a control-board fault pushes a repair past 50% of a new unit. Otherwise the usual line holds: under 10 years and a fix under 50% of a new dishwasher favors repair; past 10 years, weigh the cumulative history against 40% of replacement cost.

Maintenance#

1. Verify the AutoAir mechanism operates freely — wipe around the door hinge with a damp cloth monthly.
2. Run an empty hot cycle with dishwasher cleaner every 6 weeks to prevent heater scale.
3. Clean the triple filter every 2 weeks to head off the E24 drain error.
4. Clear the air gap or disposal connection if water backs up.
5. Inspect the door latch for debris, since misalignment triggers an E06.

Common questions#

What are the most common 500 Series faults? The E24 drain error at 30% and the AutoAir door mechanism at 18% together are about 48% of calls, with the E09 heater relay and lower spray-arm wear next.

How does the 500 dry without CrystalDry? It uses AutoAir — the door pops open at the end of the cycle to vent moisture. If dishes come out damp, the AutoAir actuator, not the wash, is usually the fault.

Is the 500 Series worth repairing? Almost always — the AutoAir actuator and drain repairs are affordable, and only a combined circulation-pump and control-board failure approaches replacement cost.

Book service#

We carry common Bosch dishwasher parts on the truck, so most 500 Series repairs finish in one visit with an upfront quote. Book at /book before work begins.