Door not closed

Push the door firmly until you hear the latch hook click into the strike — a soft close often does not seat it
Sweep the rubber boot gasket for a sock or garment corner trapped between the door and the tub opening
Wipe the door strike and the latch pocket clean of detergent crust that stops the hook from seating fully
Inspect the plastic latch hook on the door for a cracked or worn tip that no longer reaches the microswitch
With the machine unplugged, test the latch microswitch for continuity as you press the latch by hand — no continuity means the switch, not the mechanism, has failed
Check that the door hinge has not sagged, which drops the hook below the strike on heavily used front-loaders
Pro Diagnostic Tip
E40 is a "door open" signal, not a lock failure — the board simply never saw the latch switch close. If the door clicks shut and looks seated but E40 stays, the latch microswitch inside the assembly has failed: the mechanical hook still grabs but the electrical contact never reaches the control board. A sagging hinge produces the same symptom by dropping the hook a few millimetres below the strike, so check hinge height before condemning the switch.
Repair Difficulty
Easy — DIY FriendlyEstimated Repair Cost
$0–$100
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Push door firmly
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Don't let error code E40 disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Electrolux error code E40 indicates: Door not closed. This is a low-severity issue affecting your washer.
Push the door firmly until you hear the latch hook click into the strike — a soft close often does not seat it Then, Sweep the rubber boot gasket for a sock or garment corner trapped between the door and the tub opening Then, Wipe the door strike and the latch pocket clean of detergent crust that stops the hook from seating fully There are 3 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Washer will not start the cycle; Door looks closed but the display says it is open; You have to slam the door to make it start. If you notice any of these symptoms, check your washer's display panel for error code E40.
Repair costs for Electrolux E40 typically range from $0 to $100 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.