<h2>Quick Facts</h2>
<table>
<tbody>
<tr><td><strong>Brand</strong></td><td>Kenmore</td></tr>
<tr><td><strong>Appliance</strong></td><td>[Dishwasher](/blog/repair-or-replace-dishwasher)</td></tr>
<tr><td><strong>Year</strong></td><td>2020</td></tr>
<tr><td><strong>CPSC <a href="https://www.cpsc.gov/Recalls" rel="nofollow noopener" target="_blank">Recall</a> #</strong></td><td>20-162</td></tr>
<tr><td><strong>Type</strong></td><td>CPSC Recall</td></tr>
<tr><td><strong>Units Affected</strong></td><td>Approximately 47,000 Kenmore Elite dishwashers</td></tr>
<tr><td><strong>Severity</strong></td><td>Critical — Immediate Action Required</td></tr>
</tbody>
</table>
<h2>What Is the Risk?</h2>
<p><strong>Quick answer:</strong> Kenmore dishwasher recall affecting approximately 47,000 units due to fire risk. Free repair available. Check your model number below.</p>
<p>The heating element sheath can develop a crack that allows moisture to enter, creating a short circuit that can ignite the plastic tub liner. Transformco received 14 reports of overheating and 3 reports of fire.</p>
<p><strong>This is a critical safety hazard.</strong> If your Kenmore dishwasher is affected, take immediate action as described below. Do not delay — fire-related hazards can cause property damage, injury, or loss of life. CPSC recall remedies are always free — there is no reason to postpone.</p>
<h2>Affected Model Numbers</h2>
<p>The following Kenmore model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:</p>
<table>
<thead><tr><th colspan="4">Affected Models</th></tr></thead>
<tbody>
<tr><td><code>665.13283K116</code></td><td><code>665.13283K117</code></td><td><code>665.13299K118</code></td><td><code>665.13383K116</code></td></tr>
<tr><td><code>665.13383K117</code></td><td><code>665.13699K710</code></td><td><code>665.13793K116</code></td><td></td></tr>
</tbody>
</table>
<p><strong>Important:</strong> This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Kenmore directly or on the CPSC recall notice.</p>
<h2>What to Do Right Now</h2>
<p>If your Kenmore dishwasher model number matches the list above, take these steps immediately:</p>
<ol>
<li>Check if your Kenmore dishwasher model starts with 665 — this indicates Whirlpool manufacture</li>
<li>Disable heated drying and use air dry until the repair is completed</li>
<li>Contact Kenmore at 1-888-536-6673 or the manufacturer directly</li>
<li>Check the bottom of the tub for any melting or discoloration near the heating element</li>
</ol>
<h2>How to Get the Free Recall Repair</h2>
<p>Free in-home replacement of the heating element assembly. Service is provided through Sears Home Services or through the OEM (Whirlpool for 665-prefix models). Repair takes approximately 30-45 minutes.</p>
<p>Key points about the recall remedy process:</p>
<ul>
<li>The repair, replacement, or refund is <strong>completely free</strong> — you pay nothing for parts or labor.</li>
<li>You do <strong>not need the original receipt</strong> for CPSC recalls. The model and serial number are sufficient to verify eligibility.</li>
<li>The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.</li>
<li>CPSC recalls <strong>never expire</strong>. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.</li>
<li>If the manufacturer does not respond within 30 days, file a complaint at <a href="https://www.saferproducts.gov">SaferProducts.gov</a> or call CPSC at 1-800-638-2772.</li>
</ul>
<h2>Frequently Asked Questions</h2>
<h3>Can I contact Whirlpool directly for a Kenmore 665 dishwasher recall?</h3>
<p>Yes. Kenmore dishwashers with model numbers starting with 665 are manufactured by Whirlpool. You can contact either Kenmore (Transformco) at 1-888-536-6673 or Whirlpool directly at 1-866-698-2538. Whirlpool may provide faster service scheduling in some areas since they operate the larger service network.</p>
<hr>
<p><strong>Worried about your dishwasher? Our certified technicians can inspect your Kenmore dishwasher, verify recall status, and ensure safe operation.</strong> <a href="/book">Book a safety inspection at /book</a>.</p>
<p>This matches what our service teams see in practice: kenmore dishwasher recall 2020 safety alert
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