GE Monogram vs Kenmore dishwashers: an incident-report comparison

What this GE Monogram vs Kenmore comparison is based on#

One of these records is more than twelve times the size of the other. Kenmore accounts for 461 CPSC SaferProducts incident reports filed between 2011 and 2025; GE Monogram accounts for 38, filed between 2011 and 2021. That imbalance is the first fact about the page and it constrains every row on it.

The imbalance is not itself a finding. A record grows with the number of machines in circulation and with how readily their owners file, and this database records neither, so 461 against 38 says nothing about which [dishwasher](/blog/repair-or-replace-dishwasher) is more troublesome. What it does say is how precisely each column can be read: one filing moves a Kenmore share by about a fifth of a point and a Monogram share by roughly three points.

What can be compared at that ratio#

Only the rows where both sides have real counts, which here means two. The control board is named in 53% of the Kenmore reports — 246 filings — and in 26% of the Monogram ones, which is 10. The heating element is named in 6% of the Kenmore reports, which is 29 filings, and in 29% of the Monogram ones, which is 11.

Both of those gaps are wide enough to survive the noise floor: 27 points on the board in Kenmore's direction, 23 points on the heating element in Monogram's. Below them, comparison stops. Wiring or the power cord is 7% against a single Monogram filing at 3%; the motor is 5% against another single filing. Neither of those Monogram rows can be told apart from zero.

The shape each record has#

Kenmore's record is the most concentrated of any dishwasher record in this set. A majority of its filings name one component, and the drop to second place is from 53% to 7%. Nothing about a Monogram record of 38 reports can match that description or contradict it — its two leading rows, at 29% and 26%, are 11 and 10 filings and sit within a few reports of each other.

So the honest summary is asymmetric. For Kenmore, the record supports a strong statement: board complaints dominate what was filed. For Monogram, it supports a weak one: heat and the board are the two things that were filed about, in roughly equal measure, and everything else is a single report.

What the page cannot do#

It cannot rank the brands, and here the reason is doubled. There is no denominator of machines in either column, and one column is too shallow to characterise beyond its top two rows. The Monogram window also closes in 2021, four years before Kenmore's does, so a component that began drawing filings after that year could appear on one side and not the other.

Used for repair planning, the two usable statements are these: a Kenmore arriving with no display, no cycle start or erratic panel behaviour lands in the region that dominates its record, and a Monogram arriving with a heat complaint lands in the largest of the two regions that its thin record contains.

GE Monogram vs Kenmore dishwashers: what the reports mention#

Both columns are shares of their own corpus, and the corpora differ in size. GE Monogram: CPSC SaferProducts incident reports for GE Monogram dishwashers, 2011-2021, n=38. Kenmore: CPSC SaferProducts incident reports for Kenmore dishwashers, 2011-2025, n=461. A difference no larger than one report on either side is marked "within one-report noise".

About the corpus: these are CPSC SaferProducts reports — incidents someone chose to report, not units sold — so the shares on this page are shares of the reports and never a failure rate. The corpus is weighted toward safety events: 12,007 of its 20,581 records (58%) are fire, smoke, burn or melt reports, which over-represents the components that burn and under-represents the ones that merely stop working.

GE Monogram dishwashers: the reported component split#

GE Monogram dishwashers — every share in this table is a share of: CPSC SaferProducts incident reports for GE Monogram dishwashers, 2011-2021, n=38.

Shares of reports, not failure rates — see the corpus note above.

Kenmore dishwashers: the reported component split#

Kenmore dishwashers — every share in this table is a share of: CPSC SaferProducts incident reports for Kenmore dishwashers, 2011-2025, n=461.

Shares of reports, not failure rates — see the corpus note above.

How to use these numbers#

What this comparison can settle: which components the reported incidents of each brand actually concentrate on, for this appliance. What it cannot settle: which brand fails more often. That would need units sold, and no public source states it. Use the component split to plan for the repair each brand is most reported for, not to rank the two.