Bosch 800 Series Dishwasher: Faults & Codes

Models covered#

The 800 Series dishwasher ran from 2019 to 2026 and shares one parts catalog across six variants:

• SHPM88Z75N
• SHPM88Z55N
• SHP878ZD5N
• SHP878ZP5N
• SHPM78Z55N
• SHV878ZD3N

Same-prefix models not listed here use the same tub, pump, and control board, so the guidance still holds.

Specifications#

Where the 800 Series fails#

1. E24 drain error — 28%. A clogged drain pump or a kinked drain hose.
2. CrystalDry zeolite container cracks or loses effectiveness — 15%. Typically after 3–4 years.
3. E15 leak-sensor trips — 12%. From door-gasket wear or a failing sump seal.
4. Control-board failure — 10%. The touch panel goes unresponsive.
5. Circulation-pump bearing noise — 8%. Develops after heavy use.

Error codes#

Every code below links to a full walkthrough:

• Error E24 — click for full diagnosis and fix
• Error E15 — click for full diagnosis and fix
• Error E09 — click for full diagnosis and fix
• Error E22 — click for full diagnosis and fix
• Error E01 — click for full diagnosis and fix
• Error E04 — click for full diagnosis and fix

If a different code shows up, unplug the unit or flip the breaker for 60 seconds, then restore power. Transient faults clear; a persistent one needs a technician.

Recall status#

The 800 Series dishwasher has no active recalls as of 2026-05-28. Since a recall can be posted at any time, check your model number at the Consumer Product Safety Commission — cpsc.gov — from time to time, or subscribe to their alerts.

Worth repairing?#

The 800 Series is worth fixing for nearly every fault; the one exception is a simultaneous control-board and circulation-pump failure. A CrystalDry zeolite swap is cost-effective given the 5-plus years of life usually left. Apply the usual threshold: under 10 years and a repair below 50% of a new unit favors repair; past 10 years, replace once the last two to three years of repairs exceed 40% of replacement cost.

Maintenance#

1. Run a vinegar rinse monthly to keep mineral scale out of the CrystalDry system.
2. Clean the triple filter — mesh, microfilter, and flat fine filter — every 2 weeks.
3. Inspect the door gasket quarterly for food debris and mineral deposits.
4. Clear the spray-arm nozzles monthly with a toothpick.
5. Leave the door slightly ajar after a cycle to keep gasket mold from forming.

Common questions#

What share do the top faults represent? The E24 drain error and the CrystalDry zeolite issue together make up roughly 43% of service calls.

How long does it last? Expect 10–13 years of normal use; the frequent E24 fault is repairable and not a life-shortening flaw.

Reading the top faults#

The E24 drain error is the one to diagnose carefully: before assuming the pump has failed, confirm the drain hose is not kinked behind the cabinet and that the pump housing is clear of glass and food, since a true pump replacement is only warranted once those are ruled out. CrystalDry wear is different in kind — the zeolite mineral gradually loses its moisture-absorbing punch over a few years, so drying fades rather than fails outright, and a container swap restores it. The one combination that tips toward replacement is a control-board failure alongside a worn circulation pump, because paying for both at once approaches the cost of a new machine. Everything else on this list is a straightforward, cost-effective fix.

Book service#

We carry common Bosch dishwasher parts on the truck, so most 800 Series repairs are done in one visit with an upfront quote. Book at /book before work begins.