Miele Washer Recall 2019 — Door Lock Fire Risk

<h2>Quick Facts</h2> <table> <tbody> <tr><td><strong>Brand</strong></td><td>Miele</td></tr> <tr><td><strong>Appliance</strong></td><td>Washer</td></tr> <tr><td><strong>Year</strong></td><td>2019</td></tr> <tr><td><strong>CPSC <a href="https://www.cpsc.gov/Recalls" rel="nofollow noopener" target="_blank">Recall</a> #</strong></td><td>19-178</td></tr> <tr><td><strong>Type</strong></td><td>CPSC Recall</td></tr> <tr><td><strong>Units Affected</strong></td><td>Approximately 24,000 Miele front-load washers</td></tr> <tr><td><strong>Severity</strong></td><td>Moderate — Take Action Soon</td></tr> </tbody> </table> <h2>What Is the Risk?</h2> <p><strong>Quick answer:</strong> Miele washer recall affecting approximately 24,000 units due to fire risk. Free repair available. Check your model number below.</p> <p>The electronic door lock module can overheat due to a component defect in the lock actuator circuit, potentially causing the module housing to smolder and ignite. Miele received 4 reports of door lock overheating and 1 report of fire.</p> <p>While this issue may not require you to stop using the appliance immediately, you should register for the free remedy promptly to prevent the defect from worsening or causing secondary damage.</p> <h2>Affected Model Numbers</h2> <p>The following Miele model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:</p> <table> <thead><tr><th colspan="4">Affected Models</th></tr></thead> <tbody> <tr><td><code>WWH860</code></td><td><code>WWH860WCS</code></td><td><code>WWH660</code></td><td><code>WWH660WCS</code></td></tr> <tr><td><code>WXD160</code></td><td><code>WXD160WCS</code></td><td><code>WXF660</code></td><td></td></tr> </tbody> </table> <p><strong>Important:</strong> This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Miele directly or on the CPSC recall notice.</p> <h2>What to Do Right Now</h2> <p>If your Miele washer model number matches the list above, take these steps immediately:</p> <ol> <li>Check if your Miele washer model starts with WWH, WXD, or WXF</li> <li>If you notice a burning smell from the door area, stop using the washer immediately</li> <li>Contact Miele at 1-800-999-1360 for the free repair</li> <li>Do not attempt to use the washer if the door lock function seems erratic</li> </ol> <h2>How to Get the Free Recall Repair</h2> <p>Free in-home replacement of the door lock module with an updated design. Miele factory-authorized technicians perform the service. Repair takes approximately 20-30 minutes.</p> <p>Key points about the recall remedy process:</p> <ul> <li>The repair, replacement, or refund is <strong>completely free</strong> — you pay nothing for parts or labor.</li> <li>You do <strong>not need the original receipt</strong> for CPSC recalls. The model and serial number are sufficient to verify eligibility.</li> <li>The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.</li> <li>CPSC recalls <strong>never expire</strong>. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.</li> <li>If the manufacturer does not respond within 30 days, file a complaint at <a href="https://www.saferproducts.gov">SaferProducts.gov</a> or call CPSC at 1-800-638-2772.</li> </ul> <h2>Frequently Asked Questions</h2> <h3>Are Miele washer door lock fires common?</h3> <p>No. With only 4 reported incidents out of 24,000 units, the incidence rate is extremely low (0.017%). Miele proactively issued the recall despite the low rate, which is consistent with their approach to product safety. The updated lock module addresses the component defect definitively.</p> <hr> <p><strong>Worried about your washer? Our certified technicians can inspect your Miele washer, verify recall status, and ensure safe operation.</strong> <a href="/book">Book a safety inspection at /book</a>.</p> <p>Our service data across the [Sacramento](/sacramento/sacramento) and Bay Area markets confirms miele washer recall 2019 — door lock fire risk

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