Samsung Top-Load Washer Recall 2016

<h2>Quick Facts</h2> <table> <tbody> <tr><td><strong>Brand</strong></td><td>Samsung</td></tr> <tr><td><strong>Appliance</strong></td><td>Washer</td></tr> <tr><td><strong>Year</strong></td><td>2016</td></tr> <tr><td><strong>CPSC <a href="https://www.cpsc.gov/Recalls" rel="nofollow noopener" target="_blank">Recall</a> #</strong></td><td>17-022</td></tr> <tr><td><strong>Type</strong></td><td>CPSC Recall</td></tr> <tr><td><strong>Units Affected</strong></td><td>2.8 million units sold in the United States</td></tr> <tr><td><strong>Severity</strong></td><td>Critical — Immediate Action Required</td></tr> </tbody> </table> <h2>What Is the Risk?</h2> <p><strong>Quick answer:</strong> [Samsung washer](/blog/samsung-washer-dryer-combo-error-codes) recall affecting approximately 30 units due to fire risk. Free in-home repair available. Check your model number below.</p> <p>Excessive vibration during high-speed spin cycles can cause the top of the washer to detach from the chassis, posing a risk of injury from impact. Samsung received 733 reports of excessive vibration or top detachment, including 9 reports of injuries.</p> <p><strong>This is a critical safety hazard.</strong> If your <a href="https://www.samsung.com/us/support/troubleshooting/" rel="nofollow noopener" target="_blank">Samsung washer</a> is affected, take immediate action as described below. Do not delay — the identified defect poses a genuine risk to your safety. CPSC recall remedies are always free — there is no reason to postpone.</p> <h2>Affected Model Numbers</h2> <p>The following Samsung model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:</p> <table> <thead><tr><th colspan="4">Affected Models</th></tr></thead> <tbody> <tr><td><code>WA40J3000AW</code></td><td><code>WA45H7000AW</code></td><td><code>WA45H7200AW</code></td><td><code>WA48H7400AW</code></td></tr> <tr><td><code>WA48J7700AW</code></td><td><code>WA48J7770AW</code></td><td><code>WA50F9A6DSW</code></td><td><code>WA50F9A7DSP</code></td></tr> <tr><td><code>WA52J8060AW</code></td><td><code>WA52J8700AW</code></td><td><code>WA52J8700AP</code></td><td><code>WA56H9000AW</code></td></tr> <tr><td><code>WA48J7700AP</code></td><td><code>WA45K7600AW</code></td><td><code>WA48J7770AP</code></td><td><code>WA52M7750AV</code></td></tr> <tr><td><code>WA45H7000AW/A2</code></td><td><code>WA48H7400AW/A2</code></td><td><code>WA50F9A8DSP/A2</code></td><td></td></tr> </tbody> </table> <p><strong>Important:</strong> This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Samsung directly or on the CPSC recall notice.</p> <h2>What to Do Right Now</h2> <p>If your Samsung washer model number matches the list above, take these steps immediately:</p> <ol> <li>Stop using the washer immediately on the Delicates cycle — this cycle has the highest spin speed</li> <li>Use only Normal or Permanent Press cycles until the recall repair is completed</li> <li>Register for the recall repair at samsung.com/us/washrecall or call 1-866-264-5636</li> <li>Samsung will send a technician to your home to reinforce the top panel and update the control board software</li> <li>Alternatively, request the rebate toward a new washer if you prefer replacement</li> <li>Keep the washer on a stable, level surface — uneven installation increases vibration risk</li> <li>Do not overload the washer — imbalanced loads trigger the highest vibration</li> </ol> <h2>How to Get the Free Recall Repair</h2> <p>Free in-home repair to reinforce the top of the washer and update the control software to reduce maximum spin speed, OR a rebate toward the purchase of a new [washing machine](/blog/repair-or-replace-washer) (Samsung or other brand). Rebate amounts: for Samsung replacement, for other-brand replacement.</p> <p>Key points about the recall remedy process:</p> <ul> <li>The repair, replacement, or refund is <strong>completely free</strong> — you pay nothing for parts or labor.</li> <li>You do <strong>not need the original receipt</strong> for CPSC recalls. The model and serial number are sufficient to verify eligibility.</li> <li>The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.</li> <li>CPSC recalls <strong>never expire</strong>. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.</li> <li>If the manufacturer does not respond within 30 days, file a complaint at <a href="https://www.saferproducts.gov">SaferProducts.gov</a> or call CPSC at 1-800-638-2772.</li> </ul> <h2>Physical Injury Hazards from Appliance Defects</h2> <p>Mechanical failures in appliances — including components detaching during operation, excessive vibration causing structural failure, and doors opening during high-speed cycles — pose direct physical injury risks. These hazards differ from fire or gas risks because the danger is immediate and mechanical rather than chemical or thermal. The recalled defect in this Samsung washer creates a risk of physical injury that cannot be mitigated by smoke detectors or gas sensors.</p> <p>For washer defects involving vibration or mechanical failure, do not attempt temporary fixes like adding weights, bracing with external supports, or operating at reduced settings. These workarounds do not address the underlying defect and may create additional hazards. The manufacturer recall remedy is designed specifically for this defect and is the only safe resolution. Until the repair is completed, limit use and do not leave the washer running unattended.</p> <h2>Frequently Asked Questions</h2> <h3>What caused Samsung washers to explode?</h3> <p>The Samsung top-load washer "explosion" was caused by excessive vibration during high-speed spin cycles, particularly with unbalanced loads. The vibration caused the top panel to separate from the washer body. The root cause was insufficient mounting strength of the top panel combined with spin speeds that exceeded the structural tolerance when loads were imbalanced.</p> <h3>Is the Samsung washer recall repair permanent?</h3> <p>Yes. The recall repair reinforces the top panel mounting with additional brackets and updates the control software to limit spin speed during imbalanced loads. Samsung reports no recurrence of the defect on repaired units. The repair takes approximately 30-45 minutes.</p> <h3>Can I still get the Samsung washer recall repair in 2026?</h3> <p>Yes. CPSC recalls do not expire. Samsung continues to offer the free in-home repair for all affected models regardless of when the washer was purchased. Contact Samsung at 1-866-264-5636 or register at their recall website. If the rebate is no longer available, the in-home repair remains free.</p> <h3>How do I know if my Samsung washer was already repaired under the recall?</h3> <p>Check the back of the washer for a silver recall repair sticker placed by the Samsung technician. The control board will also show updated software version if you run the diagnostic mode (hold Temp + Spin for 3 seconds). If no sticker is present, assume the repair was not done and register for service.</p> <hr> <p><strong>Worried about your washer? Our certified technicians can inspect your Samsung washer, verify recall status, and ensure safe operation.</strong> <a href="/book">Book a safety inspection at /book</a>.</p> <p>Our repair data reinforces this point — samsung top-load washer recall 2016

quick facts

brand samsung
appliance washer
year 2016
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