LG Front-Load Washer Recall 2021 Safety Alert

<h2>Quick Facts</h2> <table> <tbody> <tr><td><strong>Brand</strong></td><td>LG</td></tr> <tr><td><strong>Appliance</strong></td><td>Washer</td></tr> <tr><td><strong>Year</strong></td><td>2021</td></tr> <tr><td><strong>CPSC <a href="https://www.cpsc.gov/Recalls" rel="nofollow noopener" target="_blank">Recall</a> #</strong></td><td>21-195</td></tr> <tr><td><strong>Type</strong></td><td>CPSC Recall</td></tr> <tr><td><strong>Units Affected</strong></td><td>Approximately 217,000 LG front-load washers</td></tr> <tr><td><strong>Severity</strong></td><td>Critical — Immediate Action Required</td></tr> </tbody> </table> <h2>What Is the Risk?</h2> <p><strong>Quick answer:</strong> <a href="https://www.lg.com/us/support" rel="nofollow noopener" target="_blank">Lg washer</a> recall affecting approximately 217,000 units due to fire risk. Free repair available. Check your model number below.</p> <p>The drain pump motor can seize from debris or excess suds, causing the motor to overheat. The pump housing can reach ignition temperature and melt, potentially causing fire. LG received 29 reports of pump overheating and 6 reports of fire.</p> <p><strong>This is a critical safety hazard.</strong> If your LG washer is affected, take immediate action as described below. Do not delay — fire-related hazards can cause property damage, injury, or loss of life. CPSC recall remedies are always free — there is no reason to postpone.</p> <h2>Affected Model Numbers</h2> <p>The following LG model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:</p> <table> <thead><tr><th colspan="4">Affected Models</th></tr></thead> <tbody> <tr><td><code>WM3500CW</code></td><td><code>WM3600HWA</code></td><td><code>WM3600HVA</code></td><td><code>WM3700HWA</code></td></tr> <tr><td><code>WM3700HVA</code></td><td><code>WM3900HWA</code></td><td><code>WM3900HBA</code></td><td><code>WM4000HWA</code></td></tr> <tr><td><code>WM4000HBA</code></td><td><code>WM4200HWA</code></td><td></td><td></td></tr> </tbody> </table> <p><strong>Important:</strong> This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with LG directly or on the CPSC recall notice.</p> <h2>What to Do Right Now</h2> <p>If your LG washer model number matches the list above, take these steps immediately:</p> <ol> <li>Check if your LG washer model starts with WM35, WM36, WM37, WM39, or WM40</li> <li>Use HE (High Efficiency) detergent only and in recommended amounts</li> <li>If the washer fails to drain or you hear grinding from the bottom, stop using it</li> <li>Register at lg.com/us/support/recall or call 1-800-243-0000</li> </ol> <h2>How to Get the Free Recall Repair</h2> <p>Free in-home replacement of the drain pump motor with an updated design featuring thermal protection. LG dispatches authorized technicians. Repair takes approximately 30-45 minutes.</p> <p>Key points about the recall remedy process:</p> <ul> <li>The repair, replacement, or refund is <strong>completely free</strong> — you pay nothing for parts or labor.</li> <li>You do <strong>not need the original receipt</strong> for CPSC recalls. The model and serial number are sufficient to verify eligibility.</li> <li>The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.</li> <li>CPSC recalls <strong>never expire</strong>. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.</li> <li>If the manufacturer does not respond within 30 days, file a complaint at <a href="https://www.saferproducts.gov">SaferProducts.gov</a> or call CPSC at 1-800-638-2772.</li> </ul> <h2>Frequently Asked Questions</h2> <h3>Why does excess detergent cause drain pump problems?</h3> <p>Excess detergent creates thick suds that the drain pump must work harder to evacuate. The suds also trap small objects (coins, buttons, fabric fibers) that can wedge in the pump impeller. Once the impeller is jammed, the motor stalls but continues drawing current, converting electricity to heat. HE washers require HE detergent in reduced quantities — using regular detergent or too much HE detergent is the primary cause of drain pump failures.</p> <hr> <p><strong>Worried about your washer? Our certified technicians can inspect your LG washer, verify recall status, and ensure safe operation.</strong> <a href="/book">Book a safety inspection at /book</a>.</p> <p>Our technicians' field observations align with this conclusion — lg front-load washer recall 2021 safety alert

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