Maytag Gas Stove Burner Won't Turn Off: Causes
A Maytag burner that won't go out with the knob off means gas is still flowing — a safety hazard. Shut off the gas at the valve behind the range immediately. The fault is mechanical, not electronic: a gas valve stem that no longer seats, so the valve assembly needs replacing. Don't force the knob, or you may break the…
First, cut the gas#
Turn the wall shutoff so the handle crosses the pipe; if it's out of reach, shut off at the main meter. Don't force the control knob — that can snap the valve stem into a leak — open a window, and keep the range off until the valve is repaired.
What a Maytag range is#
Maytag gas ranges use the Whirlpool gas platform with heavier-duty parts, and the MGR and MER series are built to last, with repairs following standard Whirlpool procedures. Heavy-duty or not, the stuck-burner failure is in the surface-burner valve.
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Three causes to know#
- A stuck gas valve, by far the most common. Grease and debris creep into the valve stem and jam it open while heat cycling wears the seat. Cleaning won't reliably restore it, so the valve is swapped.
- A stripped knob or shaft. The knob turns the valve through a D-shaped or splined shaft; a stripped knob fitting or rounded shaft lets the knob spin uselessly while the valve stays open. New knob first; valve assembly if the shaft is damaged.
- A broken valve spring. The spring that helps close the valve can fail, and gas pressure then holds it open. Since the spring isn't a serviceable part on its own, the valve is replaced.
What you can test#
With the gas off, turn the knob — free spinning means a stripped knob or shaft. Take the knob off and check the D-shaped or splined hole and the shaft for stripped teeth or rounding. If the shaft is intact, try a new knob; if the shaft turns the valve but gas still flows, the valve has failed and needs a licensed technician.
Safety First — Know the Risks
Appliances involve high voltage (120-240V), pressurized water, gas lines, and chemical refrigerants. Over 400 DIY repair injuries are reported yearly. Our techs are licensed and insured — let them handle the risk.
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Upkeep and holiday prep#
Regular care avoids most breakdowns: clean the burner ports monthly with a pin, check the gas connections yearly with soapy water, and look over the igniters for cracks or carbon. Run that check before the holidays so a Maytag range built to work hard isn't stuck-on when you need it. A valve replacement — gas off, panel out, leak-tested — takes a technician about 45 to 90 minutes; book an EasyBear technician and leave the range off until then.
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.


