Kenmore Elite 795 LG Refrigerator: Repair Guide

Which models this covers#

The 795 prefix means LG built these; they ran from 2014 to 2022 on one shared parts catalog:

• 795.74023
• 795.74025
• 795.72053
• 795.73157
• 795.73165

A same-prefix model not listed here uses the same LG linear-compressor platform and controls, so look up LG parts for it.

Specifications#

Common problems for this model#

1. Linear compressor failure — 30%. The signature LG fault and a sealed-system repair; many units fall under the class-action settlement.
2. Ice maker frost buildup and shutdown — 20%. The defrost drain line freezes.
3. Main control board failure — 12%. The fridge runs warm and the compressor will not kick on.
4. Evaporator fan motor bearing noise — 10%. A clicking or buzzing from inside.
5. Door-in-door gasket loses its seal — 8%. The secondary door gasket degrades faster than the primary.

The compressor question comes first#

At 30%, the linear compressor is the fault that defines this platform, and it is worth handling differently from the rest. Select 2014–2018 units fall under the LG linear-compressor class-action settlement, which can cover the sealed-system repair, and LG extended the sealed-system warranty to 5 years on qualifying units — so the first step is checking your serial number's eligibility at LGcompressorlawsuit.com before spending anything. A useful early warning sign is a distinctive knock at startup, which the compressor makes as its bearings begin to fail. Everything below it — the ice-maker frost, the control board, the fan — is a conventional repair.

Error codes#

Each ER code links to a full walkthrough:

• Error ER CO — click for full diagnosis and fix
• Error ER DH — click for full diagnosis and fix
• Error ER FF — click for full diagnosis and fix
• Error ER IS — click for full diagnosis and fix
• Error ER RF — click for full diagnosis and fix
• Error ER HS — click for full diagnosis and fix

For a code not listed, unplug the unit or flip the breaker for 60 seconds, then restore power.

Recall and warranty#

Beyond the class-action settlement above, check the Consumer Product Safety Commission at cpsc.gov with your model number for the latest recall information and eligibility details, since notices can be posted at any time.

Repair or replace?#

Inside the class-action period, a compressor failure may be covered outright. Outside warranty, a compressor repair is borderline, so weigh it against a new comparable unit. For everything else the usual line holds: under 10 years old and a fix under 50% of a new fridge favors repair; past 10 years, replace once repairs over the last two to three years top 40% of replacement cost.

Maintenance#

1. Clean the condenser coils every 6 months — the linear compressor runs hotter with dirty coils.
2. Confirm whether your serial number qualifies for the settlement before paying for a compressor.
3. Replace the water filter every 6 months, since restricted flow can trigger an ER FF.
4. Defrost manually and check the drain-line heater if ice builds behind the rear panel.
5. Hold the fresh-food compartment near 37 degrees F and the freezer at 0 degrees F.

Common questions#

What are the most common 795 faults? The linear compressor at 30% and the ice-maker frost issue at 20% together are roughly 50% of calls; board and fan faults follow.

Is my compressor covered? Many 2014–2018 units are, under the LG class-action settlement — check your serial number's eligibility before authorizing a paid sealed-system repair.

Is the 795 reliable? Expect 12–18 years of service; the linear compressor is its known weak point, but eligible units can have it repaired at no cost.

Book a repair#

We stock common Kenmore and LG refrigerator parts on the truck, so most 795 repairs finish in one visit with an upfront quote. Book at /book before any work begins.