Whirlpool WRS325 Side-by-Side Refrigerator Guide

Which models this covers#

Built from 2015 to 2024, the WRS325 shares one platform and parts catalog:

• WRS325SDHZ
• WRS325SDHV
• WRS325SDHB
• WRS325FDAM
• WRS325FDAB

A same-prefix model not listed here uses the same sealed system, dispenser, and controls, so the guidance applies.

Specifications#

Common problems for this model#

1. Dispenser actuator rod breaks — 22%. The water or ice dispenser stops working.
2. Ice-maker assembly fails — 20%. An auger motor or mold-heater failure.
3. Condenser fan motor stops — 12%. The unit runs warm and the compressor overheats.
4. Door gasket tears or warps — 10%. Warm air gets in and frost builds in the freezer.
5. Water-filter housing cracks — 8%. A slow leak develops behind the crisper drawers.

When water stops but ice keeps coming#

The dispenser actuator at number one has a telltale pattern worth knowing: because the WRS325 uses separate mechanisms for ice and water, water can quit while ice keeps working. When that happens the water actuator rod (part W10838613) has usually cracked, or the micro-switch behind it has failed; less often, the dispenser side of the dual-solenoid inlet valve has gone while the ice side still fires. It is also worth knowing the correct filter — the EveryDrop Filter 4 (EDR4RXD1), or Whirlpool W10295370A — because off-brand filters fit poorly in the housing and are a common cause of the slow leak at number five.

Error codes#

The WRS325 shows two fault codes with dedicated guides:

• Error CF — click for full diagnosis and fix
• Error PO — click for full diagnosis and fix

For anything else, unplug the unit or flip the breaker for 60 seconds, then restore power.

Recall status#

There are no active recalls on the Whirlpool WRS325 series as of 2026-05-28. Check your model number at the Consumer Product Safety Commission — cpsc.gov — periodically, since recalls can be issued at any time.

Repair or replace?#

The usual line applies: under 10 years old and a fix under 50% of a new comparable unit favors repair; past 10 years, weigh the total repair history against 40% of replacement cost. The dispenser actuator, ice maker, and condenser fan are all straightforward repairs, so most WRS325 faults land in the repair column.

Maintenance#

Replace the water filter every 6 months with a genuine EveryDrop 4 (EDR4RXD1) to avoid housing leaks, and clean the condenser coils every six to twelve months. Hold the fresh-food side near 37 degrees F and the freezer at 0 degrees F, and avoid overloading so airflow around food stays clear and the compressor is not forced to work harder.

Common questions#

Why does water stop but ice still works? The WRS325 uses separate actuators for ice and water, so a cracked water actuator rod (W10838613) or a failed micro-switch behind it stops water while ice continues. Occasionally the dispenser solenoid on the dual inlet valve has failed while the ice solenoid still fires.

Which water filter does it use? The EveryDrop Filter 4 (EDR4RXD1), or the equivalent Whirlpool W10295370A, in the upper-right interior. Replace it every 6 months, and avoid off-brand filters that fit poorly and leak.

Is the WRS325 worth repairing? Almost always — the dispenser, ice maker, and fan are all affordable, common repairs across its service life.

Book a repair#

We stock common Whirlpool refrigerator parts on the truck, so most WRS325 repairs finish in one visit with an upfront quote. Book at /book before any work begins.