GE Gas Range Knob Recall 2023
Ge oven recall due to fire risk. Free replacement available. Check your model number below.
What Is Recalled#
| Brand | GE |
| Appliance | Oven/Range |
| Year | 2023 |
| CPSC Recall # | 23-228 |
| Type | CPSC Recall |
| Units Affected | Approximately $2.5 million gas ranges across GE, GE Profile, Cafe, and Hotpoint brands |
| Severity | Critical — Immediate Action Required |
What Is the Risk?#
The front-mounted control knobs can be inadvertently turned to a burner position if bumped, pushed, or snagged by something (pets, cleaning cloths, children). This releases unignited gas, posing fire and explosion risks. GE received 286 reports of knobs being inadvertently turned on, including 4 fires.
This is a critical safety hazard. If your GE oven/range is affected, take immediate action as described below. Do not delay — fire-related hazards can cause property damage, injury, or loss of life. CPSC recall remedies are always free — there is no reason to postpone.
Do You Have the Right Tools?
Combustion analyzer ($300), igniter tester ($120), temperature calibrator ($150), and gas pressure manometer. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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Affected Models#
The following GE model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:
| Affected Models | |||
|---|---|---|---|
JGBS10DEMWW | JGBS30DEKWW | JGBS30REKSS | JGBS60DEKWW |
JGBS60REKSS | JGBS66DEKWW | JGBS66REKSS | JGB735DPWW |
JGB735EPES | JGB860SEJSS | JGB860DEJSS | JGSS66SELSS |
JGSS66EELES | JGS760DPWW | JGS760EPES | JGS760SELSS |
PGSS93YPFS | PGB935SEHSS | PGB935YPFS | CGB550SETH |
CGB500SETH | CGS750SETH | CGS986SETH | RGB508PEFWH |
Important: This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with GE directly or on the CPSC recall notice.
Official Remedy#
Free replacement knob set with an improved design requiring more deliberate engagement to turn. GE ships the knobs directly to registered owners with installation instructions, or arranges technician installation for those who prefer it.
Key points about the recall remedy process:
- The repair, replacement, or refund is completely free — you pay nothing for parts or labor.
- You do not need the original receipt for CPSC recalls. The model and serial number are sufficient to verify eligibility.
- The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.
- CPSC recalls never expire. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.
- If the manufacturer does not respond within 30 days, file a complaint at SaferProducts.gov or call CPSC at 1-800-638-2772.
Safety First — Know the Risks
Gas ovens involve live gas lines — a loose connection creates explosion and carbon monoxide risk. Electric ovens run on 240V circuits. Our techs are licensed and insured — let them handle the risk.
Licensed & Insured · 90-Day Warranty · Same-Day Service
What To Do#
If your GE oven/range model number matches the list above, take these steps immediately:
- Register for the free replacement knobs at geappliances.com/ge/recall or call 1-800-432-2737
- Until you receive the new knobs, push the existing knobs fully in when not cooking — the pushed-in position locks them off on most models
- Consider removing the knobs entirely when not cooking — they pull straight off on GE gas ranges
- Ensure you have working gas detectors in your kitchen and adjacent rooms
- Keep children and pets away from the range front panel
- Do not store items on the cooktop or near the knobs that could catch or bump them
Frequently Asked Questions#
Can I remove the knobs from my GE gas range as a temporary fix?#
Yes. GE gas range knobs pull straight off the valve stems without tools. Removing them when not cooking eliminates the risk of accidental activation. Replace the knobs when you need to cook. This is a safe temporary measure while waiting for the recall replacement knobs.
How are the new recall replacement knobs different?#
The replacement knobs have a push-to-turn mechanism that requires pressing the knob inward before it can be rotated to a burner position. This prevents accidental activation from being bumped or snagged. The push-to-turn design is standard on most modern gas ranges and requires intentional two-motion engagement.
Worried about your oven/range? Our certified technicians can inspect your GE oven/range, verify recall status, and ensure safe operation. Book a safety inspection at /book.
Senior Gas Appliance Specialist · 18 years experience
AGA-certified gas appliance specialist with 18 years of experience in residential and commercial oven, range, and cooktop repairs.


