Want a regional phone & address? Pick your area.
If Ld(drain pump system problem—long drain) appears in the display, the washer is taking too long to drain water.
Check the plumbing for correct drain hose installation.
Ensure that the drain hose end is higher than 36 inches from the floor.
Drain hose is kinked or clogged
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Here's what a professional technician does to resolve this issue:
Check the plumbing for correct drain hose installation.
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Don't let error code Ld disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
Licensed & Insured · 90-Day Warranty · Same-Day Appointments Available
Fixed or It's Free
Free Service Call & Diagnosis — no hidden fees, offer ends Sep 15
Kenmore error code Ld indicates: If Ld(drain pump system problem—long drain) appears in the display, the washer is taking too long to drain water.. This is a medium-severity issue affecting your washer.
Check the plumbing for correct drain hose installation. Then, Ensure that the drain hose end is higher than 36 inches from the floor. Then, Drain hose is kinked or clogged If these steps don't resolve the error, contact a professional.
Repair costs for Kenmore Ld typically range from $100 to $500 depending on the specific cause. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.