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If HC (hot and cold hoses reversed) appears in display, it means the hot and cold inlet hoses have been installed incorrectly.
Turn off the water supply and reverse the hoses.
Run another cycle to verify that the hoses are correct.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Turn off the water supply and reverse the hoses.
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Don't let error code HC disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Kenmore error code HC indicates: If HC (hot and cold hoses reversed) appears in display, it means the hot and cold inlet hoses have been installed incorrectly.. This is a medium-severity issue affecting your washer.
Turn off the water supply and reverse the hoses. Then, Run another cycle to verify that the hoses are correct. If these steps don't resolve the error, contact a professional.
Repair costs for Kenmore HC typically range from $100 to $500 depending on the specific cause. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.