Want a regional phone & address? Pick your area.
Kenmore·Washerhigh severity
Kenmore Washer Error Code F28
Corrupted data on the board-to-board link
Common Causes
- 1Garbled bytes crossing the board-to-board serial line
- 2A plug unseating under spin vibration
- 3A failing motor unit babbling on the bus
- 4Chafed conductor in the inter-board loom
Step-by-Step Troubleshooting
- 1
Pull the plug for a few minutes so both processors cold-boot and shed a transient bus glitch
- 2
Unclip and re-home the ribbon bridging the two boards, feeling each end snap fully seated
- 3
Brighten the connector fingers and wipe away any green film that lets a data line drop out
- 4
When the loom checks clean, swap the central control first, since it garbles the bus more often than the motor unit
Pro Diagnostic Tip
Both are Whirlpool-platform 110-prefix faults, but where the no-comms cousin means silence on the bus, this one means the boards are talking yet the data arrives scrambled. That pattern almost always starts at a loose serial connector, so reseat the CCU-to-MCU cable before suspecting either board.
You Might Also Notice
- •The washer quits partway through at random
- •A different fault code turns up on each run
- •The display flickers or paints corrupted data
Parts, Cost & Difficulty
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$175–$400
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
W10803585 central control unitW10756692 motor control unit
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
Book a Free Diagnostic VisitOr call for a free consultation (415) 795-7300Available 24/7 — call or text
Licensed & Insured · 90-Day Warranty · Same-Day Service
Safety First — Know the Risks
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Let a Licensed Pro Handle ItOr call for a free consultation (415) 795-7300Available 24/7 — call or text
Licensed & Insured · 90-Day Warranty · Same-Day Service
Get Professional Help Now
Error code F28 is a high-severity issue that can cause further damage to your washer if left unresolved. A licensed technician can diagnose and fix it the same day.
Licensed & Insured · 90-Day Warranty · Same-Day Appointments Available
5.00 (36 verified reviews)
Same-Day Appliance Repair
Fixed or It's Free
Free Service Call & Diagnosis — no hidden fees, offer ends Sep 15
Book a Free Diagnostic VisitOr call (415) 795-7300Available 24/7 — call or text
Frequently Asked Questions
What does Kenmore error code F28 mean?
Kenmore error code F28 indicates: Corrupted data on the board-to-board link. This is a high-severity issue affecting your washer.
How do I fix Kenmore error code F28?
Pull the plug for a few minutes so both processors cold-boot and shed a transient bus glitch Then, Unclip and re-home the ribbon bridging the two boards, feeling each end snap fully seated Then, Brighten the connector fingers and wipe away any green film that lets a data line drop out There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
How do I know if my washer has error F28?
Besides the error code on the display, common signs include: The washer quits partway through at random; A different fault code turns up on each run; The display flickers or paints corrupted data. If you notice any of these symptoms, check your washer's display panel for error code F28.
How much does it cost to fix Kenmore F28?
Repair costs for Kenmore F28 typically range from $175 to $400 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.
Call NowAvailable 24/7 — call or textBook Online