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Kenmore·Washermedium severity
Kenmore Washer Error Code dL
Door lock error
Common Causes
- 1Door lock mechanism failure
- 2Door not fully closed
- 3Lock motor burned out
Step-by-Step Troubleshooting
- 1
Check door for clothing caught in the seal preventing full closure
- 2
Test door lock actuator motor — should show 500-1500 ohms
- 3
Inspect wiring from lock assembly to main control for damage
- 4
If lock clicks but does not engage, the internal latch mechanism is worn
Pro Diagnostic Tip
Applies to models starting with 110.xxxxx (Whirlpool platform). If you hear the lock motor spin without engaging, the internal gear is stripped — replace the full lock assembly.
You Might Also Notice
- •Washer will not start
- •Door appears closed but display shows open
- •Clicking sound from lock area
Parts, Cost & Difficulty
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$225
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
W11307244 door lock assembly
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Don't let error code dL disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Frequently Asked Questions
What does Kenmore error code dL mean?
Kenmore error code dL indicates: Door lock error. This is a medium-severity issue affecting your washer.
How do I fix Kenmore error code dL?
Check door for clothing caught in the seal preventing full closure Then, Test door lock actuator motor — should show 500-1500 ohms Then, Inspect wiring from lock assembly to main control for damage There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
How do I know if my washer has error dL?
Besides the error code on the display, common signs include: Washer will not start; Door appears closed but display shows open; Clicking sound from lock area. If you notice any of these symptoms, check your washer's display panel for error code dL.
How much does it cost to fix Kenmore dL?
Repair costs for Kenmore dL typically range from $100 to $225 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.