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Kenmore·Washermedium severity
Kenmore Washer Error Code dL
Door bolt failed to throw
Common Causes
- 1Lock actuator motor burned open
- 2Stripped gear leaving the bolt un-thrown
- 3Garment pinched in the boot holding the door ajar
Step-by-Step Troubleshooting
- 1
Clear the door boot of a sock or shirt tail that keeps the door from drawing tight enough to catch
- 2
Ohm the lock actuator coil and expect a few hundred up to about fifteen hundred ohms, not open
- 3
Trace the lock loom back to the board hunting for a crushed or melted conductor
- 4
A motor that whirs while the bolt never travels has stripped its gear, and the lock is renewed whole
Pro Diagnostic Tip
On these Whirlpool-platform 110-prefix Kenmores the door lock throws a motorized bolt, and a whir with no clunk means the little gear inside has stripped its teeth. When that happens the bolt never travels, so the whole lock assembly gets replaced as a unit rather than trying to rebuild the gear.
You Might Also Notice
- •The cycle refuses to start
- •The panel insists the door is open with it plainly shut
- •A rapid clicking from the lock housing
Parts, Cost & Difficulty
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$225
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
W11307244 door lock assembly
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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Frequently Asked Questions
What does Kenmore error code dL mean?
Kenmore error code dL indicates: Door bolt failed to throw. This is a medium-severity issue affecting your washer.
How do I fix Kenmore error code dL?
Clear the door boot of a sock or shirt tail that keeps the door from drawing tight enough to catch Then, Ohm the lock actuator coil and expect a few hundred up to about fifteen hundred ohms, not open Then, Trace the lock loom back to the board hunting for a crushed or melted conductor There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
How do I know if my washer has error dL?
Besides the error code on the display, common signs include: The cycle refuses to start; The panel insists the door is open with it plainly shut; A rapid clicking from the lock housing. If you notice any of these symptoms, check your washer's display panel for error code dL.
How much does it cost to fix Kenmore dL?
Repair costs for Kenmore dL typically range from $100 to $225 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.
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