Drain error

Remove and clean the triple-filter system at the tub bottom, separating the coarse and fine screens
Check the drain hose at the disposal or air-gap connection for a food blockage or a fresh-install knockout plug left in place
Verify a proper high-loop or air-gap so dirty sink water cannot siphon back and re-trigger i20
Listen for the drain pump hum at the drain step — no sound at all points to a seized motor, a hum without flow points to a jammed impeller
Clear the drain check valve of congealed grease, which lets water dribble back and stretch the drain past its timeout
Pro Diagnostic Tip
i20 is a "did not drain in time" fault on the Electrolux flow-through platform, and its alias i40 is the very same fault after a second timeout — if the two alternate, suspect an intermittent blockage in the drain check valve rather than a dead pump. Because these dishwashers share a small drain pump with a delicate impeller, a single shard of glass or a fruit sticker is enough to slow the drain into i20 without stopping it entirely; always inspect the sump before condemning the pump.
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$250
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Diagnose the root cause, test affected components with calibrated meters, replace faulty parts with OEM replacements, and verify proper operation through a full test cycle.
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Don't let error code i20 disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Electrolux error code i20 indicates: Drain error. This is a medium-severity issue affecting your dishwasher.
Remove and clean the triple-filter system at the tub bottom, separating the coarse and fine screens Then, Check the drain hose at the disposal or air-gap connection for a food blockage or a fresh-install knockout plug left in place Then, Verify a proper high-loop or air-gap so dirty sink water cannot siphon back and re-trigger i20 There are 2 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Standing water in the tub after the cycle; Foul odor from water sitting in the sump; Gurgling sounds during the drain step. If you notice any of these symptoms, check your dishwasher's display panel for error code i20.
Repair costs for Electrolux i20 typically range from $100 to $250 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.