Samsung Side-by-Side Refrigerator Recall 2019

<h2>Quick Facts</h2> <table> <tbody> <tr><td><strong>Brand</strong></td><td>Samsung</td></tr> <tr><td><strong>Appliance</strong></td><td>Refrigerator</td></tr> <tr><td><strong>Year</strong></td><td>2019</td></tr> <tr><td><strong>CPSC <a href="https://www.cpsc.gov/Recalls" rel="nofollow noopener" target="_blank">Recall</a> #</strong></td><td>19-074</td></tr> <tr><td><strong>Type</strong></td><td>CPSC Recall</td></tr> <tr><td><strong>Units Affected</strong></td><td>Approximately 85,000 Samsung side-by-side refrigerators</td></tr> <tr><td><strong>Severity</strong></td><td>Moderate — Take Action Soon</td></tr> </tbody> </table> <h2>What Is the Risk?</h2> <p><strong>Quick answer:</strong> <a href="https://www.samsung.com/us/support/troubleshooting/" rel="nofollow noopener" target="_blank">Samsung refrigerator</a> recall affecting approximately 85,000 units due to a safety hazard. Free in-home repair available. Check your model number below.</p> <p>The water line connection at the inlet valve can work loose over time due to vibration from the compressor, causing a slow leak that can result in significant water damage to flooring and cabinetry. Samsung received 43 reports of water leaks and 12 reports of property damage.</p> <p>While this issue may not require you to stop using the appliance immediately, you should register for the free remedy promptly to prevent the defect from worsening or causing secondary damage.</p> <h2>Affected Model Numbers</h2> <p>The following Samsung model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:</p> <table> <thead><tr><th colspan="4">Affected Models</th></tr></thead> <tbody> <tr><td><code>RS25H5000SR</code></td><td><code>RS25H5111SR</code></td><td><code>RS25H5121SR</code></td><td><code>RS25J500DSR</code></td></tr> <tr><td><code>RS25J500DSG</code></td><td><code>RS27T5200SR</code></td><td><code>RS27T5561SR</code></td><td></td></tr> </tbody> </table> <p><strong>Important:</strong> This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Samsung directly or on the CPSC recall notice.</p> <h2>What to Do Right Now</h2> <p>If your Samsung refrigerator model number matches the list above, take these steps immediately:</p> <ol> <li>Check if your Samsung side-by-side refrigerator model starts with RS25, RS27</li> <li>Inspect behind the refrigerator for any moisture or water stains on the floor</li> <li>Check the water line connection at the bottom rear of the refrigerator for dripping</li> <li>Register at samsung.com/us/support/recalls or call 1-800-726-7864</li> </ol> <h2>How to Get the Free Recall Repair</h2> <p>Free in-home repair to install a reinforced water line connector and inspect the inlet valve. Samsung dispatches authorized technicians. Repair takes approximately 30 minutes.</p> <p>Key points about the recall remedy process:</p> <ul> <li>The repair, replacement, or refund is <strong>completely free</strong> — you pay nothing for parts or labor.</li> <li>You do <strong>not need the original receipt</strong> for CPSC recalls. The model and serial number are sufficient to verify eligibility.</li> <li>The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.</li> <li>CPSC recalls <strong>never expire</strong>. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.</li> <li>If the manufacturer does not respond within 30 days, file a complaint at <a href="https://www.saferproducts.gov">SaferProducts.gov</a> or call CPSC at 1-800-638-2772.</li> </ul> <h2>Water Damage Prevention and Response</h2> <p>Appliance water leaks are the second most common source of residential water damage claims, after weather events. A single burst [washing machine](/blog/repair-or-replace-washer) hose can release over 500 gallons of water per hour at full line pressure. Even the slow leaks described in this recall can cause thousands of dollars in damage to flooring, subfloor, cabinetry, and drywall if left undetected. Water migrates beneath flooring materials invisibly, and in [Sacramento](/sacramento/sacramento)'s warm climate, mold colonization can begin within 24 to 48 hours of initial exposure.</p> <p>To protect against water damage from any appliance — not just those affected by this recall — install water leak sensors ( each with Wi-Fi alerts) behind washing machines, under dishwashers, and behind refrigerators. Replace rubber supply hoses with stainless steel braided hoses every 5 years ( per pair). Turn off supply valves when the appliance will not be used for extended periods. These inexpensive precautions prevent the vast majority of catastrophic appliance flooding events.</p> <h2>Frequently Asked Questions</h2> <h3>Can a slow refrigerator water leak cause serious damage?</h3> <p>Yes. Even a slow drip can cause significant damage over time. Water migrates under flooring (hardwood, laminate, vinyl) and into subfloor materials, causing warping, mold growth, and structural damage. Many homeowners discover thousands of dollars in water damage from leaks that went unnoticed for weeks or months. Check behind your refrigerator periodically for moisture.</p> <hr> <p><strong>Worried about your refrigerator? Our certified technicians can inspect your Samsung refrigerator, verify recall status, and ensure safe operation.</strong> <a href="/book">Book a safety inspection at /book</a>.</p> <p>This matches what our service teams see in practice: samsung side-by-side refrigerator recall 2019

quick facts

brand samsung
appliance refrigerator
.</p>