Samsung Microwave Recall 2022: Door Latch Failure

Recall at a Glance#

Affected Models#

The following Samsung model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:

Important: This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Samsung directly or on the CPSC recall notice.

Official Remedy#

Free in-home replacement of the door latch assembly with a reinforced design. Samsung dispatches authorized technicians. Repair takes approximately 20-30 minutes.

Key points about the recall remedy process:

• The repair, replacement, or refund is completely free — you pay nothing for parts or labor.
• You do not need the original receipt for CPSC recalls. The model and serial number are sufficient to verify eligibility.
• The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.
• CPSC recalls never expire. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.
• If the manufacturer does not respond within 30 days, file a complaint at SaferProducts.gov or call CPSC at 1-800-638-2772.

What to Do#

If your Samsung microwave model number matches the list above, take these steps immediately:

1. Check if your Samsung microwave model starts with ME21
2. If the door does not close firmly or pops open, stop using the microwave immediately
3. Register at samsung.com/us/support/recalls or call 1-800-726-7864
4. Do not attempt to force or prop the door closed as a workaround

What Is the Risk?#

The door latch mechanism can weaken over time, allowing the door to pop open during operation. This can expose users to hot food, steam, and microwave radiation leakage. Samsung received 62 reports of doors opening during use.

While this issue may not require you to stop using the appliance immediately, you should register for the free remedy promptly to prevent the defect from worsening or causing secondary damage.

Microwave Door Safety and Radiation Containment#

A microwave oven's door interlock system is its primary radiation safety feature. On the affected Samsung ME21 models, the door latch mechanism can weaken and allow the door to pop open during operation, potentially exposing users to microwave radiation and hot food ejection. The FDA limits microwave leakage to 5 milliwatts per square centimeter at 2 inches from the surface, but a failed or partially engaged latch can bypass this containment entirely. The 62 door-opening incidents reported to CPSC indicate a systematic latch weakness in this model series.

If your Samsung over-the-range microwave's door does not close with a firm, positive click, or if you notice the door bouncing slightly when pushed closed, stop using the microwave until the recall repair is completed. Do not prop the door closed or use tape as a workaround, as this does not engage the safety interlocks that prevent operation with an unsealed door. Samsung's recall remedy replaces the entire latch assembly with a reinforced design that maintains proper interlock engagement over the appliance's full service life.

Frequently Asked Questions#

Can a microwave leak radiation if the door does not latch properly?#

Yes. The door interlock system is the primary radiation containment feature. If the door does not latch fully, the safety interlocks may not engage completely, potentially allowing microwave radiation to escape. If your microwave operates with the door ajar or the latch feels loose, stop using it immediately. FDA limits microwave leakage to 5 mW/cm2 at 2 inches, but a failed latch bypasses this protection.

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