LG & Kenmore Washer Recall 2012

What Is Recalled#

What Is the Risk?#

A wiring defect in the control board assembly can cause electrical short circuits, leading to overheating and fire. LG received 47 reports of the washers overheating or catching fire.

This is a critical safety hazard. If your LG washer is affected, take immediate action as described below. Do not delay — fire-related hazards can cause property damage, injury, or loss of life. CPSC recall remedies are always free — there is no reason to postpone.

Affected Models#

The following LG model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:

Important: This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with LG directly or on the CPSC recall notice.

Official Remedy#

Free in-home repair to replace the wiring harness and inspect the control board. LG sends authorized technicians to perform the repair at no cost.

Key points about the recall remedy process:

• The repair, replacement, or refund is completely free — you pay nothing for parts or labor.
• You do not need the original receipt for CPSC recalls. The model and serial number are sufficient to verify eligibility.
• The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.
• CPSC recalls never expire. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.
• If the manufacturer does not respond within 30 days, file a complaint at SaferProducts.gov or call CPSC at 1-800-638-2772.

What To Do#

If your LG washer model number matches the list above, take these steps immediately:

1. Check if your LG or Kenmore washer model number matches the affected list
2. Verify your serial number falls within the affected range (listed on the CPSC recall notice)
3. Stop using the washer if you notice any burning smell or unusual heat
4. Contact LG at 1-800-243-0000 or visit lg.com/us/support/recall
5. Do not leave the washer running unattended until the repair is completed

Frequently Asked Questions#

Is the 2012 LG washer recall still active?#

Yes. CPSC recalls do not expire. If your washer was never repaired under this recall, you can still contact LG for the free repair. Many affected units are still in use, especially in rental properties where the original owner may not have registered for the recall.

How do I know if my Kenmore washer is actually an LG?#

Kenmore washers with model numbers starting with 795 are manufactured by LG. Check the rating plate inside the door — it may also list LG as the manufacturer. These Kenmore models use the same internal components as the corresponding LG models and are subject to the same recalls.

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Worried about your washer? Our certified technicians can inspect your LG washer, verify recall status, and ensure safe operation. Book a safety inspection at /book.