Defrost heater failure

Remove freezer back panel and check for heavy frost on evaporator coils
Test defrost heater continuity — should read 20-40 ohms
Test defrost bi-metal thermostat — should be closed (continuity) when cold
If heater and thermostat test good, the main board defrost relay has failed
Pro Diagnostic Tip
Applies to models starting with 795.xxxxx (LG platform). LG-platform Kenmore uses a glass tube defrost heater — test continuity at the harness connector behind the rear panel.
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$150–$300
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Refrigerant gauges ($200+), vacuum pump ($250), leak detector ($150), and EPA-certified recovery equipment. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Refrigerant (R-134a/R-600a) requires EPA certification to handle. Improper discharge is a federal violation and health hazard. Our techs are licensed and insured — let them handle the risk.
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Don't let error code Er dH disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Kenmore error code Er dH indicates: Defrost heater failure. This is a medium-severity issue affecting your refrigerator.
Remove freezer back panel and check for heavy frost on evaporator coils Then, Test defrost heater continuity — should read 20-40 ohms Then, Test defrost bi-metal thermostat — should be closed (continuity) when cold There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: Heavy frost on freezer back wall; Freezer too warm; Water pooling under crisper drawers. If you notice any of these symptoms, check your refrigerator's display panel for error code Er dH.
Repair costs for Kenmore Er dH typically range from $150 to $300 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.