Communication error

Power cycle at breaker for 5 minutes — Er CO can clear after reset
Inspect ribbon cable between display board (door) and main board (rear)
Check door hinge wire harness for pinched or frayed wires
Reseat all board connectors firmly and test
Pro Diagnostic Tip
Applies to models starting with 795.xxxxx (LG platform). On LG-platform Kenmore, the harness routes through the top door hinge and cracks from repeated opening — flex the hinge while watching the display.
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$175–$400
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Refrigerant gauges ($200+), vacuum pump ($250), leak detector ($150), and EPA-certified recovery equipment. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Refrigerant (R-134a/R-600a) requires EPA certification to handle. Improper discharge is a federal violation and health hazard. Our techs are licensed and insured — let them handle the risk.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Error code Er CO is a high-severity issue that can cause further damage to your refrigerator if left unresolved. A licensed technician can diagnose and fix it the same day.
Licensed & Insured · 90-Day Warranty · Same-Day Appointments Available
Fixed or It's Free
Free Service Call & Diagnosis — no hidden fees, offer ends May 31
Kenmore error code Er CO indicates: Communication error. This is a high-severity issue affecting your refrigerator.
Power cycle at breaker for 5 minutes — Er CO can clear after reset Then, Inspect ribbon cable between display board (door) and main board (rear) Then, Check door hinge wire harness for pinched or frayed wires There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: Display blank or garbled; No response to temperature adjustments; Unit runs but ignores all settings. If you notice any of these symptoms, check your refrigerator's display panel for error code Er CO.
Repair costs for Kenmore Er CO typically range from $175 to $400 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.