Door lock fault

Close the lid firmly and listen for the lid lock motor to engage (3-5 second motor sound)
Inspect the lid lock mechanism on top of the cabinet for physical damage or debris
Check the lid striker bar alignment — it must line up with the lock slot
Test lid lock continuity across each switch in the assembly
Inspect the wire harness at the rear hinge for fatigue breaks from repeated lid opening
Pro Diagnostic Tip
On the Amana NTW4516FW specifically, the wire harness at the rear hinge fatigues and breaks from repeated lid opening — inspect there first. If you hear the motor but no lock click, the internal lock pawl is broken.
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$225
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Amana error code F5 E2 indicates: Door lock fault. This is a medium-severity issue affecting your washer.
Close the lid firmly and listen for the lid lock motor to engage (3-5 second motor sound) Then, Inspect the lid lock mechanism on top of the cabinet for physical damage or debris Then, Check the lid striker bar alignment — it must line up with the lock slot There are 2 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: Lid lock motor runs continuously without locking; Washer fills with water but will not agitate; Error clears when lid is held down firmly. If you notice any of these symptoms, check your washer's display panel for error code F5 E2.
Repair costs for Amana F5 E2 typically range from $100 to $225 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.