Kenmore Elite 110/796 Washer (Whirlpool-made)
The Kenmore Elite 110/796 washer is a Whirlpool direct-drive front-loader, and a door-lock failure flagged as F5E2 is its most common repair at roughly 22% of service calls.
Because it runs on proven Whirlpool internals, this washer's parts are affordable and widely stocked, and only the bearing job comes close to the replacement-cost line. Its faults are mostly announced by clear fault codes across the door lock, motor sensing, and drain systems. Below are the covered models, the ranked problems with parts, the full code list, and a repair-or-replace framework.
Model Specifications#
| Spec | Detail |
|---|---|
| Brand | Kenmore |
| Series | Elite 110/796 (Whirlpool-made) |
| Type | Washer |
| Year range | 2014-2022 |
| Capacity | 4.3-5.2 cu ft |
| Models covered | 110.31162, 110.31163, 796.41583, 796.41392, 110.47091 |
All five variants share the Whirlpool direct-drive platform and one parts catalog. The line features a Steam Clean option, Adaptive Wash technology, an AccelaWash fast cycle, and a pre-soak option.
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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Common Problems for This Model#
Ranked by field frequency, each with the part behind it:
- F5E2 door lock failure (22%) — the door lock actuator motor or switch fails and the cycle will not start. The door lock actuator (W10838613) is the fix.
- F21 / F9E1 drain pump clog (18%) — a long-drain error from a blocked pump. The drain pump (W10130913) is cleared or replaced after the filter is checked.
- F7E1 motor speed sensor error (15%) — the rotor position sensor fails and the drum will not spin correctly. The motor speed sensor (W10183157) restores control.
- Bearing and seal kit failure (10%) — a grinding noise during spin. The bearing and seal kit (W10435302) is the one repair that approaches the cost line.
- F8E1 water inlet valve failure (8%) — the washer will not fill. The water inlet valve (W10853723) is replaced.
Error Codes#
This platform reports a long list of codes; the panel can display any of:
- F5, F7, F21, F20, F11, F25, F26, F28, LE, LF, SUD, DL
For a code outside this list, unplug the washer or flip the breaker for 60 seconds and restore power to clear transient faults. A code that returns immediately needs a proper diagnosis.
Safety First — Know the Risks
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Parts That Commonly Fail#
Verify each number against your exact model before ordering:
| Component | Part number |
|---|---|
| Door lock actuator | W10838613 |
| Motor speed sensor | W10183157 |
| Drain pump | W10130913 |
| Bearing and seal kit | W10435302 |
| Water inlet valve | W10853723 |
Recall Status#
There are no active recalls on the Kenmore Elite 110/796 series as of 2026-05-28. Because a recall can be issued at any time, check the Consumer Product Safety Commission at cpsc.gov with your model number and sign up for their email alerts.
The Real Cost of DIY
Average DIY attempt: $150-400 in tools you may use once, plus the risk of further damage. Our diagnostic visit costs $0 — we find the problem and give you an honest quote.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Repair or Replace?#
The washer runs on affordable, widely available Whirlpool internals, so repair is usually the clear call. Under 10 years old with a fix below 50% of a comparable new washer, repair is the better value. After 10 years, add up the last two to three years of repairs; once that clears 40% of replacement cost, a new unit with a fresh warranty makes more sense. The bearing and seal kit is the only repair that approaches that 50% line; everything else sits comfortably below it. Expected service life runs 10 to 14 years.
Maintenance That Prevents These Failures#
- Run the clean-washer cycle monthly with affresh tablets or bleach.
- Clean the drain pump filter monthly from the front lower panel.
- Use HE detergent only, since excess suds cause F21 and SUD errors and stress the pressure switch.
- Leave the door open between loads to keep the gasket dry and mold-free.
- Check pockets before every load, because coins and small items are the top cause of drain pump failure.
Distributing loads evenly and never overfilling the drum also keeps the bearings and door lock from taking unnecessary strain.
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.


