Verified
“Dishwasher smelled terrible and wasn't cleaning well. Needed a new wash motor and full internal cleaning. Runs like new now.”
Brian Q.
Dishwasher Repair
Samsung refrigerator ice maker not working is a known issue affecting RF28R series. Our technicians specialize in Samsung-specific diagnostics and repair.
Our Sub-Zero fridge stopped cooling right before a dinner party in our Noe Valley home. The technician arrived within two hours, diagnosed a faulty compressor relay, and had it running perfectly before guests arrived.
“Dishwasher smelled terrible and wasn't cleaning well. Needed a new wash motor and full internal cleaning. Runs like new now.”
“Dishwasher smelled terrible and wasn't cleaning well. Needed a new wash motor and full internal cleaning. Runs like new now.”
“Fridge was running constantly and freezing everything. Thermostat was stuck. Replaced and recalibrated. Energy bill should come down now too.”
“Fridge was running constantly and freezing everything. Thermostat was stuck. Replaced and recalibrated. Energy bill should come down now too.”
“Double oven — lower unit wasn't heating evenly. Replaced the bake element. Would have liked a Saturday appointment but weekday worked fine.”
Samsung refrigerator ice maker not working is typically caused by frozen water line or failed water inlet valve. Samsung-specific factor: ice maker freeze-up in bucket area (class action settlement applies). Repair costs $100-$350 with free diagnostic and 90-day warranty.
Ice maker freeze-up in bucket area (class action settlement applies)
Auger motor failure — ice forms but will not dispense
Water inlet valve calcification restricting flow to ice maker
Ice maker fan duct icing over due to warm air infiltration at door seal
Control board relay sticking — intermittent power to ice maker heater
Other Samsung models may also be affected. Book a free diagnostic for confirmation.
Seeing one of these codes? It likely indicates ice maker not working.
Bay Area Samsung ice maker failures often trace to the high-humidity environment penetrating the ice compartment seal. Homes near the coast see accelerated freeze-up cycles — the Samsung class-action fix (kit DA82-02367A) addresses this but requires professional installation to ensure the new drain routing handles fog-belt moisture loads.
Remove ice bucket and inspect for solid ice block at back wall — indicates class-action freeze-up defect
Force ice maker test cycle: hold test button on maker 8 seconds until chime, watch for water fill and harvest rotation
Measure water inlet valve flow rate — should deliver 7 oz in 7 seconds at 20 psi minimum
Check ice maker wiring harness at control board connector — Samsung DA96-00942A harness prone to brittle failure
For the common freeze-up defect, the technician installs Samsung kit DA82-02367A which reroutes the defrost drain and adds an insulation pad behind the ice maker. The repair takes about 60-75 minutes. For inlet valve failures, the valve swap is 20 minutes but the technician also flushes the supply line and checks water pressure at the refrigerator connection.
| Diagnostic | Free |
| Typical repair | $100–$350 |
| Repair time | 1-1.5 hours |
| Warranty | 90 days parts + labor |
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Free diagnostic for ice maker not working issues. Same-day service in Bay Area.
Book Free DiagnosticLG French-door fridge was making a grinding noise and freezing everything in the fresh section. EasyBear technician in Fremont found a stuck evaporator fan and recalibrated the temperature board. Silent and perfect now.
Samsung refrigerator ice maker stopped working entirely at our Mountain View place. Tech diagnosed a frozen fill tube and faulty inlet valve — replaced both parts same-day. Ice is flowing again.
Verified reviews from homeowners across San Francisco and Bay Area
“Sub-Zero 36-inch built-in with a noisy compressor. Compressor mounts were worn causing vibration. Mounts replaced and compressor serviced for $295. Fridge is quiet and cooling perfectly. Sub-Zero expertise is rare and valuable.”
Tammy B.
Refrigerator Repair
Palo Alto, CA
“Our Samsung dishwasher was leaking from the bottom. The technician found a loose hose clamp on the circulation pump. It was a simple fix for $120 — I really appreciated the honesty since they could have sold me a new pump. The dishwasher has been leak-free since. Trustworthy company.”
Yuki N.
Dishwasher Repair
San Mateo, CA
“KitchenAid built-in refrigerator was forming puddles underneath. Clogged defrost drain was sending water out the bottom instead of into the drain pan. The tech cleared the drain, added a drain heater clip to prevent recurrence, and cleaned the drain pan. $175 for a fix that eliminated a really annoying problem.”
Alicia R.
Refrigerator Repair
Palo Alto, CA
“Our LG French door refrigerator stopped cooling overnight. With a fridge full of food, we needed emergency service. The tech came same-day, diagnosed a failed compressor relay, and had it running in under an hour. He also told us about LG's compressor warranty which covered the part. Outstanding service.”
Anthony R.
Refrigerator Repair
Sunnyvale, CA
“Our 20-year-old Sub-Zero had a warm refrigerator section. The tech was clearly experienced with Sub-Zero — he diagnosed a failing evaporator fan and weak door gaskets. Replaced both, cleaned the condenser, and the unit is performing like new. $520 for a repair on a unit worth $15K+ to replace. No-brainer.”
Richard Y.
Refrigerator Repair
Cupertino, CA
“Called EasyBear on a Sunday morning when my Samsung fridge stopped cooling. A technician arrived by early afternoon, diagnosed a failed evaporator fan motor, and had it replaced within 90 minutes. Food saved, stress gone. The $265 was absolutely worth it.”
Karen L.
Refrigerator Repair
San Francisco, CA
“Whirlpool fridge compressor running non-stop. Dirty condenser coils were the culprit. Thorough cleaning for $95 service fee. Compressor now cycles normally and energy bill dropped.”
Dave K.
Refrigerator Repair
Daly City, CA
“The technician arrived within 2 hours of my call and diagnosed the issue immediately — a faulty defrost timer causing ice buildup. He had the part on his truck and fixed it in under an hour. My fridge has been running perfectly for 3 months now. Very reasonable price at $275.”
Sarah M.
Refrigerator Repair
San Francisco, CA
“GE upright freezer was running but not getting below 25°F. The evaporator fan motor was failing. Tech replaced it and also checked the defrost system which was still working fine. $210 total and the freezer is back to 0°F. Saved about $800 in frozen food that would have spoiled. Worth every penny.”
Raymond G.
Freezer Repair
San Francisco, CA
“Our chest freezer stopped freezing and we had hundreds of dollars of meat inside. Called at 8am and the tech arrived by 10:30am. Faulty thermostat was the culprit — replaced in 30 minutes. Saved all our food! Cost was $175. Can't thank them enough for the fast response.”
Amanda J.
Freezer Repair
Concord, CA
“Finding someone experienced with Sub-Zero was tough until I found this company. Our 15-year-old Sub-Zero was running constantly and not cooling. The tech cleaned the condenser, replaced the fan motor, and it's been running like new. Worth every penny of the $450 repair — a new Sub-Zero is $12,000+.”
James C.
Refrigerator Repair
Berkeley, CA
“The notorious Samsung ice maker problem struck our French door fridge. The tech was very familiar with this specific issue, performed the recommended fix including defrosting the evaporator and installing a new ice maker kit. It's been 6 weeks and still working great. $350 well spent.”
Wei Z.
Refrigerator Repair
Cupertino, CA