Samsung refrigerator ice maker not working is a known issue affecting RF28R series. Our technicians specialize in Samsung-specific diagnostics and repair.
Samsung refrigerator ice maker not working is typically caused by frozen water line or failed water inlet valve. Samsung-specific factor: ice maker freeze-up in bucket area (class action settlement applies). Repair costs $100-$350 with free diagnostic and 90-day warranty.
Ice maker freeze-up in bucket area (class action settlement applies)
Auger motor failure — ice forms but will not dispense
Water inlet valve calcification restricting flow to ice maker
Ice maker fan duct icing over due to warm air infiltration at door seal
Control board relay sticking — intermittent power to ice maker heater
Other Samsung models may also be affected. Book a free diagnostic for confirmation.
Seeing one of these codes? It likely indicates ice maker not working.
Sacramento hard water (180+ ppm TDS) calcifies the water inlet valve feeding Samsung ice makers within 18-24 months. The valve solenoid DA62-00914B struggles against mineral buildup, producing undersized cubes before failing completely. We recommend installing an inline filter at the supply line during repair.
Remove ice bucket and inspect for solid ice block at back wall — indicates class-action freeze-up defect
Force ice maker test cycle: hold test button on maker 8 seconds until chime, watch for water fill and harvest rotation
Measure water inlet valve flow rate — should deliver 7 oz in 7 seconds at 20 psi minimum
Check ice maker wiring harness at control board connector — Samsung DA96-00942A harness prone to brittle failure
For the common freeze-up defect, the technician installs Samsung kit DA82-02367A which reroutes the defrost drain and adds an insulation pad behind the ice maker. The repair takes about 60-75 minutes. For inlet valve failures, the valve swap is 20 minutes but the technician also flushes the supply line and checks water pressure at the refrigerator connection.
| Diagnostic | Free |
| Typical repair | $100–$350 |
| Repair time | 1-1.5 hours |
| Warranty | 90 days parts + labor |
Samsung Expert
Brand-specific diagnostic tools and training
Same-Day Fix
Available in Sacramento
90-Day Warranty
Guaranteed parts and labor
Free diagnostic for ice maker not working issues. Same-day service in Sacramento.
Book Free DiagnosticVerified reviews from homeowners across Sacramento Metro
“Denis arrived on time. He diagnosed the problem of our dryer not working, replaced the part and cleaned out the insides of it. And most importantly got it working again.”
Laurie S.
Dryer Repair
Sacramento, CA
“I contacted this company and they arrived quite quickly. I was especially pleased with the free diagnostic visit.”
Denis Nikulchev
“Very happy with the service. My oven wasn’t heating properly, and they got it working again without any hassle. The technician was friendly, showed up on time, and the price was reasonable. I would call them again.”
ANATOLII TSERUSH
“Excellent experience from start to finish. Easy online booking, prompt arrival, and very professional service. The technician was friendly, efficient, and knew exactly what he was doing. It’s great to find a company that makes appliance repair this easy. Highly recommend.”
Mila River
“I recommend this company. They answered my call promptly. The very next day, a representative arrived and repaired my refrigerator. I was very pleased with the prices for the work. They didn't try to push any unnecessary services. I recommend them.”
Oleg
“Great service. My dryer stopped heating, and the technician fixed it the same day. He was on time, professional, and explained what was wrong. Fair price and no pressure. I’d definitely use them again.”
Алекс Тронов
“The refrigerator is cold again! Thank you for quick response and repair!”
Sergei Churbaev
“I was convinced my microwave was beyond saving after I somehow managed to break it myself 😅 But then this amazing technician stepped in — truly magic hands! Within no time, they diagnosed the issue and fixed everything perfectly. What I thought would turn into an expensive replacement ended up being a smooth, fast, and stress-free repair. Super professional, responsive, and clearly knows exactly what they’re doing. Highly recommend — they literally brought my microwave back to life after my “creative damage”!”
Alina Muntian
“I had a great experience with this appliance repair service. My refrigerator suddenly stopped cooling, and I was really stressed because I didn’t want to lose all my food. The technician arrived on time, was polite and professional, and quickly found the problem. He explained everything clearly, fixed it the same day, and the price was fair. My fridge has been working perfectly since then. I would definitely recommend this company to anyone who needs honest and reliable appliance repair.”
Anastasiia Starostina
“Great service, fair price, and quick turnaround. My appliance is working like new again. Highly recommend.”
Den N
“Very friendly and helpful. He explained the repairs clearly, gave us a great price, and was able to fit us in quickly. I definitely recommend him if you need fast service done as soon as possible.”
Taras Suzen
“I had an excellent experience with EasyBear Appliance Repair when my refrigerator suddenly stopped cooling. The whole process was incredibly smooth -- I booked the service through their website in just a few minutes, and everything after that was handled online and in the chat, which was super convenient.The technician arrived on time, quickly diagnosed the issue, and fixed it the same day. What I really loved is how transparent and modern their system is -- you can communicate, approve the work, and pay online without any phone calls or confusion.The website is very user-friendly, the payment process is fast and secure, and the overall service feels very professional and well organized.Highly recommend EasyBear if you want a stress-free, fully digital repair experience!”
Artem Z.
Refrigerator Repair
Carmichael, CA