Thermador cooktop burner won't ignite is a known issue affecting SGS365TS. Our technicians specialize in Thermador-specific diagnostics and repair.
Miele induction cooktop had two burners not responding in our Sunnyvale home. The tech replaced the power module and tested every zone — all five burners heat evenly again. Worth every penny.
“One of the induction zones on our Thermador cooktop stopped responding. The EasyBear tech diagnosed a failed induction coil and ordered the part. Second visit was quick — total cost $385. Not cheap,…”
Thermador cooktop burner won't ignite is typically caused by clogged igniter port or failed spark module. Thermador-specific factor: star burner pedestal-mounted igniter electrode cracking from thermal fatigue — the five-point flame pattern creates unique thermal stress on the electrode position. Repair costs $80-$250 with free diagnostic and 90-day warranty.
Star Burner pedestal-mounted igniter electrode cracking from thermal fatigue — the five-point flame pattern creates unique thermal stress on the electrode position
ExtraLow simmer flame extinguishing at minimum output due to thermocouple position drift after cleaning or burner cap replacement
Spark module cross-firing between adjacent Star Burner zones from moisture ingress at the gas manifold during kitchen cleaning
Gas cooktop electronic ignition module failure on individual burner circuits — Thermador uses per-burner ignition wiring
Star Burner cap and base misalignment after cleaning preventing proper gas distribution to the five flame points
Other Thermador models may also be affected. Book a free diagnostic for confirmation.
Bay Area Thermador Star Burner ignition issues peak after professional kitchen cleanings — cleaning crews unfamiliar with the patented five-point burner design often replace the burner caps in incorrect orientation, blocking one or more flame ports. The technician re-seats caps to the alignment notch and tests all five flame points before leaving. San Francisco and Marin County homes with weekly cleaning services see this most frequently.
Remove each Star Burner cap and verify alignment to the locating notch — misaligned caps block flame ports and cause partial or no ignition
Inspect the pedestal-mounted igniter electrode for hairline cracks in the ceramic insulator — a cracked insulator shorts the spark to the burner body
Test spark module output at each electrode lead with all burner caps removed — a strong blue spark at 3-4mm gap indicates the module is functional
Check thermocouple position relative to the inner flame ring — drift of even 2mm causes the safety valve to cut gas when the flame appears normal to the eye
The technician lifts each Star Burner assembly and inspects the five-point flame pattern with caps properly aligned. Cracked igniter electrodes are replaced individually — Thermador uses per-burner wiring, so only the faulted zone is serviced. If the spark module has failed, it is replaced as a complete unit and all electrode gaps are re-verified at the factory-specified 3-4mm. For thermocouple drift, the sensor is repositioned and secured with the original mounting clip to maintain flame-detection proximity.
| Diagnostic | Free |
| Typical repair | $80–$250 |
| Repair time | 45 min-1.5 hours |
| Warranty | 90 days parts + labor |
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Book Free DiagnosticOur Sub-Zero fridge stopped cooling right before a dinner party in our Noe Valley home. The technician arrived within two hours, diagnosed a faulty compressor relay, and had it running perfectly before guests arrived.
Bosch dishwasher was leaking onto our hardwood floors in Rockridge. EasyBear sent someone same-day who replaced the door gasket and checked the drain pump — completely fixed and no water damage.
Verified reviews from homeowners across San Francisco and Bay Area
“Sub-Zero 36-inch built-in with a noisy compressor. Compressor mounts were worn causing vibration. Mounts replaced and compressor serviced for $295. Fridge is quiet and cooling perfectly. Sub-Zero expertise is rare and valuable.”
Tammy B.
Refrigerator Repair
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“Our Samsung dishwasher was leaking from the bottom. The technician found a loose hose clamp on the circulation pump. It was a simple fix for $120 — I really appreciated the honesty since they could have sold me a new pump. The dishwasher has been leak-free since. Trustworthy company.”
Yuki N.
Dishwasher Repair
San Mateo, CA
“KitchenAid built-in refrigerator was forming puddles underneath. Clogged defrost drain was sending water out the bottom instead of into the drain pan. The tech cleared the drain, added a drain heater clip to prevent recurrence, and cleaned the drain pan. $175 for a fix that eliminated a really annoying problem.”
Alicia R.
Refrigerator Repair
Palo Alto, CA
“Our LG French door refrigerator stopped cooling overnight. With a fridge full of food, we needed emergency service. The tech came same-day, diagnosed a failed compressor relay, and had it running in under an hour. He also told us about LG's compressor warranty which covered the part. Outstanding service.”
Anthony R.
Refrigerator Repair
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“Our 20-year-old Sub-Zero had a warm refrigerator section. The tech was clearly experienced with Sub-Zero — he diagnosed a failing evaporator fan and weak door gaskets. Replaced both, cleaned the condenser, and the unit is performing like new. $520 for a repair on a unit worth $15K+ to replace. No-brainer.”
Richard Y.
Refrigerator Repair
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Karen L.
Refrigerator Repair
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“Whirlpool fridge compressor running non-stop. Dirty condenser coils were the culprit. Thorough cleaning for $95 service fee. Compressor now cycles normally and energy bill dropped.”
Dave K.
Refrigerator Repair
Daly City, CA
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Sarah M.
Refrigerator Repair
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“GE upright freezer was running but not getting below 25°F. The evaporator fan motor was failing. Tech replaced it and also checked the defrost system which was still working fine. $210 total and the freezer is back to 0°F. Saved about $800 in frozen food that would have spoiled. Worth every penny.”
Raymond G.
Freezer Repair
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“Our chest freezer stopped freezing and we had hundreds of dollars of meat inside. Called at 8am and the tech arrived by 10:30am. Faulty thermostat was the culprit — replaced in 30 minutes. Saved all our food! Cost was $175. Can't thank them enough for the fast response.”
Amanda J.
Freezer Repair
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“Finding someone experienced with Sub-Zero was tough until I found this company. Our 15-year-old Sub-Zero was running constantly and not cooling. The tech cleaned the condenser, replaced the fan motor, and it's been running like new. Worth every penny of the $450 repair — a new Sub-Zero is $12,000+.”
James C.
Refrigerator Repair
Berkeley, CA
“The notorious Samsung ice maker problem struck our French door fridge. The tech was very familiar with this specific issue, performed the recommended fix including defrosting the evaporator and installing a new ice maker kit. It's been 6 weeks and still working great. $350 well spent.”
Wei Z.
Refrigerator Repair
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