Freezer sensor open

Locate the freezer thermistor — typically clipped to the evaporator cover or freezer wall
Disconnect and measure resistance: approximately 16,000 ohms at 32F (0C)
An open circuit (infinite/OL) reading confirms sensor failure
Check the wiring harness for damage where it passes through the cabinet wall
Pro Diagnostic Tip
An open freezer thermistor causes the compressor to run continuously — the board defaults to maximum cooling when it loses sensor feedback. On KitchenAid models, this leads to frost buildup on the evaporator and ice-cold fresh food section.
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$75–$175
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Refrigerant gauges ($200+), vacuum pump ($250), leak detector ($150), and EPA-certified recovery equipment. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Refrigerant (R-134a/R-600a) requires EPA certification to handle. Improper discharge is a federal violation and health hazard. Our techs are licensed and insured — let them handle the risk.
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Error code C1 is a high-severity issue that can cause further damage to your refrigerator if left unresolved. A licensed technician can diagnose and fix it the same day.
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KitchenAid error code C1 indicates: Freezer sensor open. This is a high-severity issue affecting your refrigerator.
Locate the freezer thermistor — typically clipped to the evaporator cover or freezer wall Then, Disconnect and measure resistance: approximately 16,000 ohms at 32F (0C) Then, An open circuit (infinite/OL) reading confirms sensor failure There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: Freezer runs constantly without cycling off; Frost buildup on evaporator coils; Freezer colder than set point. If you notice any of these symptoms, check your refrigerator's display panel for error code C1.
Repair costs for KitchenAid C1 typically range from $75 to $175 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.